Employment

If you enjoy working with people and care about animals and the environment, Aquarium of the Bay might be the right place for you to work.
 
To apply for any of the jobs listed below, please send a cover letter mentioning the job title for which you are applying, along with your resume to the email address below the job description or fax it to 415.623.5324.
 
No phone calls, please.


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Guest Services Associate

As a Guest Services Associate you serve as the first and last point of contact our guests have with the Aquarium, providing the vital “face” of our organization. Your role is to provide a welcoming, fun and friendly environment for all our guests through engaging service, a thorough knowledge of our products and a genuine enthusiasm for our institution and mission. Overall, the main goal of a Guest Services Associate is to support the Aquarium’s mission by creating lasting impressions and memorable experiences for our guests.

If you have a passion for service and a true desire to make every guest’s visit to the Aquarium that much better, then this is the job for you! Click here to view the Guest Services job description. Still interested? Please email a cover letter and resume to gabriel@bay.org

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Retail Sales Associate

As a Retail Sales Associate you serve as the first and last point of contact our guests have with the Aquarium, providing the vital “face” of our organization. Your role is to provide a welcoming, fun and friendly environment for all our guests through engaging service, a thorough knowledge of our products and a genuine enthusiasm for our institution and mission. Overall, the main goal of a Retail Sales Associate is to support the Aquarium’s mission by creating lasting impressions and memorable experiences for our guests.

If you have a passion for service and a true desire to make every guest’s visit to the Aquarium that much better, then this is the job for you! Click here to view the Retail Sales job description. Still interested? Please email a cover letter and resume to holly@bay.org.


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Seasonal Aquarium Guest Ambassador

Aquarium of the Bay, an equal opportunity, nonprofit employer is seeking a Seasonal Aquarium Guest Ambassador. Our goal is to provide guests with a friendly, helpful, and welcoming environment.  This role will be the first point of contact for many Aquarium guests. This role will be located outside the Aquarium on PIER 39 and other surrounding areas.  This role is seasonal and will report to the Aquarium Ambassador Coordinator.

To apply: Please submit your cover letter and resume to Laura Canaya, the Director of Human Resources at hr@bay.org. Click here to view job description.
 

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Guest Services Manager

The Guest Services Manager is responsible for ensuring a positive and engaging Guest experience, while maintaining a high level of integrity and accountability, both personally and among direct reports. Guest Services Manager manages 20 to 35 part-time, full-time, and seasonal employees.

To apply, submit a cover letter and resume to hr@bay.org, subject: Guest Services Manager. Click here to view job description.
 

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Interpretive Specialist

Interpretive Specialists focus on supporting the general public programming at Aquarium of the Bay and the Sea Lion Center, as well as supporting the daily operations at both sites. Under the direct supervision of the Education Manager and with support of leadership of the Public Programs Coordinator, the Interpretive Specialist is responsible for ensuring the best possible guest engagement. This includes acting as an Interpretive Naturalist I and II, as well as providing leadership and support to the Naturalist team during scheduled supervisor shifts.

To view the full job description, click here.
To be considered for this position, please send a cover letter and resume to Jake Preston, Education Manger, at jake@bay.org. Please no phone calls. 


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Education Specialist

Education Specialists focus on supporting the various K-12 and youth programs at Aquarium of the bay and the Sea Lion Center, as well as supporting the daily operations at both sites. Under the direct supervision of the Education Manager and with support and leadership of the Student & Teacher Programs Coordinator, K-12 Outreach Coordinator and Education Coordinator, the Education Specialist is primarily responsible for ensuring the best possible student and guest experiences through teaching of educational field trip programs, training new teaching staff, providing leadership and support for the larger Aquarium of the Bay education team, and periodically supervising staff.

To view the full job description, click here.
To be considered for this position, please send a cover letter and resume to Jake Preston, Education Manger, at jake@bay.org. Please no phone calls. 
 

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K-12, Youth & Community Outreach Coordinator at Aquarium of the Bay & Sea Lion Center

Under the direct supervision of the Education Manager, the K-12, Youth & Community Outreach Coordinator – responsible for the coordination and execution of all off-site education programs taking place at Bay Area schools, after-school program sites, summer camps and community location sites (i.e. libraries, community festival events, corporate business offices). This includes teaching programs, occasionally acting as a supervisor or “designated person-in-charge” at the Aquarium, and providing training, leadership and support for teaching staff.

To view the full job description, click here.
To be considered for this position, please send a cover letter and resume to Jake Preston, Education Manger, at jake@bay.org. Please no phone calls. 

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IT Systems Administrator

Under the general supervision of the IT Manger, the IT Systems Administrator is the first point of contact for end-users and provides systems support across the organizations’ platforms. Primary duties include, but are not limited to: system monitoring, verifying the integrity and availability of all resources and respond to and troubleshooting issues as needed; maintains and has fluent knowledge of the status of all internal servers and network controllers; tracks and responds to tickets submitted via issue management system; provides support for TCP/IP networking and Cisco IOS, Cisco Meraki, and more.

Familiarity and/or proficiency with: Windows operating systems 7, 8, 8.1, 10, Windows server 2003, 2008, 2012,2016, Galaxy Ticketing by Gateway, C&K Systems Counterpoint. Participate in an on-call rotation, responsibilities sometimes require working evenings.

To view the full job description, click here.
To apply, submit a cover letter and resume to hr@bay.org, subject: IT Systems Administrator.

 


 

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