Careers

FINANCE MANAGER

The Position:

The Finance Manager manages the day-to-day financial operations and accounting functions. The Finance Manager develops and maintains efficient and effective financial operations, assists in preparation of organizational and department budgets and financial analyses, and ensures that appropriate policies, procedures, and internal controls are maintained to safeguard the organization and facilitate effective financial management.

The Finance Manager will be an experienced and can-do professional committed to building and maintaining effective infrastructure for financial management, and will bring to the position strong analytical and organizational skills and the ability to be task-oriented and hands-on. This position reports to the Assistant Controller.

Essential Duties:

• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud.
• Conduct month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled.
• Prepare and communicate timely monthly financial statements to all departments.
• Supervise bank accounts and cash flow analysis.
• Work closely with the Assistant Controller and other departments to ensure good accounting practices and procedures are being followed.
• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions.
• Review and analyze various insurance policies and payments including deferrals & accruals.
• Assist the Assistant Controller with supervision of day to day operations.
• Assist with preparation of annual budgets, forecasting and variance analysis.
• Prepare year-end reconciliations and assist with the annual financial audit.
• Work on special projects and/or ad hoc analysis.
• Other duties as assigned.

Qualifications and Experience:

• At least 3 to 5 years of finance experience.
• BA/BS in Finance, Accounting, Business, or Economics.
• Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting
• Excellent communication, writing, inter-personal, and presentation skills.
• Proven effective and efficient project management skills.
• Knowledge of Microsoft Office: Word, Excel, Outlook and more
• Knowledge of GAAP — Generally Accepted Accounting Principles.
• Experience with Paylocity and Sage Interacct preferred

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups or individuals.

Compensation and Benefits

This position is on-site, exempt, full-time and at PIER 39 by Fishermen’s Wharf. We offer a competitive salary and health benefits.

To Apply:

If you are interested in this position, please first visit and thoroughly explore our website: aquariumofthebay.com. Then submit cover letter and resume via email at [email protected]. Include your name and “Finance Manager” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

It is the policy of Aquarium of the Bay to provide equal opportunity to all employees, applicants and program beneficiaries; to provide equal opportunity for advancement of employees; to provide program and employment facilities which are accessible to those with disabilities and to administer its programs in a manner that does not discriminate against any person because of race, creed, color, religion, sex, sexual orientation, national origin, disability, age, political affiliation or citizenship. All qualified applicants, including minorities and women, are encouraged to apply.

Aquarium of the Bay Guest Services Associate – Full Time and/or Part-Time

Position Summary

The Guest Services Sales Associate is often the first and last impression of Aquarium of the Bay. In this dynamic, guest-facing role, you’ll deliver exceptional service while driving ticket, retail, and promotional sales. You’ll actively engage guests, promote Aquarium experiences, and help create memorable visits that inspire connection to the Bay.

This position reports to the Department Manager and Assistant Manager.

Key Responsibilities:

• Welcome and engage guests across all service areas, including ticket booths, gift stores, front desk, galleries, and other bay.org locations
• Recommend tickets, upgrades, and merchandise to enhance the guest experience and drive revenue
• Participate in commission and incentive programs
• Accurately process ticket and retail transactions, including responsible cash handling and reconciliation
• Maintain clean, organized, and well-stocked sales areas
• Support special events and programs, including evenings and weekends
• Uphold Aquarium policies, including attendance, scheduling, uniform, and grooming standards
• Maintain reliable, punctual attendance
• Contribute as a team player and support additional duties as needed

Schedule & Availability:

• Full-time and/or Part-time, non-exempt position (up to 5 days per week)
  • Part-Time up to 30 hours
• Must be available weekends and holidays
• Shifts scheduled between 8:00 a.m. and 7:00 p.m., with flexibility for additional operational needs
• Up to 8-hour shifts

Qualifications:

Education & Experience

• Some college coursework or equivalent experience
• At least one year of customer service and sales experience

Skills & Abilities

• Friendly, outgoing, and confident communicator
• Strong sales and guest engagement skills
• Ability to work independently and collaboratively
• Cash handling experience, including reconciliation and security
• Basic math and computer proficiency
• Ability to interpret safety and operational procedures
• Flexible and willing to cover additional shifts as needed

Physical Requirements

• Ability to stand and walk for up to 8 hours
• Work on concrete floors, stairs, and occasionally outdoors in varying conditions
• Lift up to 40 pounds
• Frequent reaching, speaking, and active guest interaction

To Apply
Please submit your resume and cover letter describing your interest and relevant experience to [email protected].

Aquarium of the Bay Guest Services Supervisor – Full Time

Position Summary:
The Guest Services Supervisor position is responsible for working alongside the Director of Guest Services, the Guest Services Manager and Assistant Managers to oversee the day-to-day running of all ticketing, retail, and specialty areas. As a supervisor, you are expected to set the tone and example for the rest of the Guest Services staff- our supervisors should always be viewed as our best associates. The position will involve working with the Guest Services Manager and Assistant Managers daily to ensure proper and effective staffing for all ticketing areas, overseeing front desk transactions and interactions, managing associate’s daily cash flow, managing and coaching staff for excellence and, most importantly, providing each aquarium guest uncompromised hospitality and quality service.

This position reports to: the Guest Services Manager, Guest Services Assistant Managers, and Director of Guest Services (General Manager)
Direct reports: Guest Services Sales Associates

Primary Duties, Responsibilities, and Essential Functions:

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time

• Supervisors are required to work an 8-hour shift during the hours of 8am and 7pm
• Full-time supervisors must be available to work 5 days a week – including weekends and holidays depending on needs of the department
• Adheres to and enforces all organizational policies and procedures including, but not limited to, attendance, uniform, and grooming standards
• Active participation in commission and incentive programs

• Leads all associates in accomplishing the day-to-day operations of their assigned locations
• Manages all aspects of front desk day-to-day operations including, but not limited to: welcoming guests, ticket sales and upsells, voucher redemptions, checking in groups, handling phone calls and promoting memberships
• Works with Guest Services Manager and Assistant Managers to effectively coach employees on all performance issues in a timely and professional manner, adhering to all policies regarding tracking and paperwork
• Works in conjunction with Cash Control to manage daily cash flow, safe counts and ticket levels, as well as cashing associates in and out for their shifts
• Responsible for driving all associates to encourage and promote upselling of combination ticket packages, add-ons and/or special event tickets
• Responsible for providing each aquarium guest uncompromised hospitality and quality service
• Works with the Guest Services Manager in maintaining all stores in a clean, attractive, functioning and highly marketable condition
• During assigned shift, primary contact for day-to-day ticketing and retail point-of-sale operations and troubleshooting
• Other tasks as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities:

• Cash handling skills including reconciliation, audit, and security
• Employee training and safety (guest and employee)
• Intermediate math and computer skills
• Good organizational and problem-solving skills; ability to meet deadlines with little supervision or instruction
• Ability to stay calm, make good decisions and work effectively in a fast paced environment
• Ability to communicate well and work with all types of people; has high level of patience
• Ability to multitask and be very flexible
• Secondary conversational language skill highly desirable
• Display leadership skills demonstrating the aquarium’s culture and management philosophy
• Pursue additional knowledge and training to enhance skills

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before groups and/or individuals

Education and Experience:

• College degree and/or equivalent work experience with emphasis in attraction/hospitality operations
• Minimum of 1 year supervisorial/management experience in a customer service environment
• Minimum 1 years sales and/or cashier experience
• Experience troubleshooting Point of Sale software and hardware
• Experience with a CRM database and running reports

Physical Demands and Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (for up to 8 hours), sit, walk, and reach with hands and arms, and talk or hear. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. Must be able to lift 40 lbs. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive for off-site meetings/special events. DMV clearance required upon hire.

Position Specifics:

• This is a full-time, hourly (non-exempt) position – working 40 hours per week
• Minimum of five days of availability including weekends, holidays and opening and closing shifts, for a minimum length of eight (8) hours
• Supervisor must be available for shifts scheduled between the hours of 8am and 7pm
• Other shifts may be scheduled based on the needs of the department
• This position is located at the Aquarium of the Bay on PIER 39 in San Francisco, CA

To Apply
To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position to [email protected].

POSITION TITLE: Strategic Content and Media Engagement Associate
DEPARTMENT: Marketing
SUPERVISOR: Director Executive & Board Affairs
SCHEDULE: FT 5 days per week

Bay.Org is the leading institution of climate change, water conservation and education. We seek an experienced strategic content and media engagement professional, who is looking for an opportunity to reconceive the climate and conservation-going experience. Be The Movement.

OUR MISSION
Enabling conversations on climate resilience and ocean conservation globally, while inspiring actionable change locally, by protection and preservation of the San Francisco Bay and its ecosystems from the Sierra to the Sea.

OUR VALUES
From our Staff and Board to our visitors, and community partners, we value a range of perspectives and a diversity of backgrounds—and know we make the greatest impact when a full range of voices is represented. We are committed to what we do because we believe in our mission. We are committed to approach our work with a sense of adventure in an exciting, educational environment.

OUR STRATEGIC GOALS

1. To create awareness in who we are and the programs and experiences we offer to visitors from around the world.
2. To offer the best possible guest experience in all that we offer.
3. To educate and entertain as we share the importance of climate change, our environment and conservation.

POSITION: The Strategic Content and Media Engagement (SCME) Associate reports to the Director, Executive & Board Affairs and is responsible for creating and delivering an innovative service-focused experience for all visitors and members, through trackable media engagement and communications content. The SCME oversees the media engagement program, and delivers a consistent on-brand experience across touchpoints, including, but not limited to, the visitor onsite experience, marketing and communications, web/digital and email communication with the goals of:

• Increasing the institution’s market share of media exposure, coverage and tourists
• Increasing the number of repeat visitations
• Increasing social media recommendations and positive sentiment
• Improving the institution’s word-of-mouth/Net Promoter Score
• Engaging visitors from underrepresented audiences and communities
• Publishing one major media story in print every month in leading publications

KEY RESPONSIBILITIES:

• Networking with local, regional, state and national media for story pitches and building relationships.
• Fielding media inquiries and making story pitches to the media (both print and TV).
• Creating media releases for all of Bay.org institutions for events and information.
• Responsible for the content of the quarterly Newsletter.
• Working with leadership, develop an effective advertising campaign with strategic messaging.
• Creation of online media content for the social media team, such as online storytelling and institutional messaging.
• With leadership and the Board, work to counter negative publicity and handle crisis and emergency communications.
• Set annual performance goals in consultation with your Director, with measurable deliverables to be reviewed monthly.
• Represent the Aquarium of the Bay /Bay.org at appropriate media and tourism-related events and functions.
• Work closely with the divisions and departments of the Aquarium of the Bay/Bay.org to group tourist market segments in effective, innovative and creative media.
• Any such other duties as may be assigned.

QUALIFICATIONS

Education and Training: Bachelor’s degree in a related field from an accredited college or university preferred

Work Experience: minimum of 3 years of experience in the tourism and hospitality industry

Skills and Abilities:

• Skill in creating, planning and delivering successful visitor experience and engagement strategies across the lifecycle of the visitor/customer journey
• Experience with forecasting and projecting
• Entrepreneurial, proactive, results-driven, energetic, dedicated, diplomatic, and able to maintain a sense of humor and grace under pressure
• Team player with proven ability to work collaboratively within complex and highly matrixed organizations, as well as build relationships with external constituencies.
• Proven track record of managing and motivating a large staff in a fast-paced service-centric environment
• Demonstrable knowledge of current trends and best practices for increasing visitor/customer attendance, engagement and satisfaction
• Creative, strategic thinker with excellent organization, program management, planning and administrative skills, with ability to prioritize and coordinate multiple activities to meet deadlines
• Excellent verbal and written communication skills
• Experience with ticketing/POS systems recommended as well as Salesforce CRM
• Knowledge of tourism attraction/aquarium operations, the tourism industry, and tourism marketing desired but not essential
• Experience with developing and maintaining complex budgets
• Knowledge of PC-based software, including Outlook, Word, PowerPoint, Excel, Photoshop, and project management applications such as Asana or Basecamp

WORKING CONDITIONS:

Physical demands: Combination of sedentary and active work. Must have an active/daily presence in the public spaces of our institutions, in order to be able to inspect work visually and have face-to-face communication with front line staff and visitors.

Special environmental factors: Public and office environment. Work schedule includes evenings, weekends, holidays, and limited travel, given the nature of the role entailing public media and relations.

Aquarium of the Bay is currently hiring part-time Educators. The Aquarium of the Bay Educators welcome and engage with guests, as well as facilitate on-site classes with Bay Area K-12 school groups. At the Aquarium, Educators are expected to engage guests via a variety of methods including formal and informal presentations, casual interactions, and animal ambassador encounters. Additionally, Educators are expected to use specific communication tools to help increase climate change and environmental literacy and encourage behavioral changes related to those issues. This position reports to the Education Manager and Assistant Manager. Candidates must be available to work three to four days a week, including at least one weekend day. 

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE: 

• Lead Aquarium of the Bay public programs including: 

• • Informal interpretation to Aquarium guests 

• • Daily presentations in the Aquarium exhibit spaces 

• • Climate change science activities and animal ambassador encounters in the Bay Lab 

• • Present and discuss with varied audiences the conservation issues affecting San Francisco Bay and marine mammals 

• Teach K-12 and youth group education programs including: 

• • Lead and/or co-teach our K-12 and Youth programs 

• • Demonstrate proficient understanding and use of best practices related to Next Generation Science Standards, supporting diverse student audiences, and child development 

• • Provide engaging conservation and science education programming to elementary, middle, and high school students 

• • Assist with set up and execution of special events including leading activities and delivering themed presentations 

• • Works on special projects as assigned 

• • Adheres to all organizational policies and procedures including, but not limited to attendance, uniform, and grooming standards 

• • Other duties as assigned 

• Attendance at and participation in team meetings as scheduled 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION & EXPERIENCE: 

• Bachelor’s degree or higher, or equivalent experience 

• Excellent communication and customer service skills, especially speaking in front of groups 

• Flexible and committed to working as a team player 

• Able to stand for several hours at a time, walk up and down stairs, and lift up to 25 lbs 

• Basic understanding of biology, ecology, or conservation 

• Previous experience working in a museum setting or in informal education (preferred) 

• Proficiency in a foreign language (preferred) 

KNOWLEDGE, SKILLS & ABILITIES: 

• A general enthusiasm for communicating to the general public and continued learning 

• Knowledge of local ecology, conservation issues, and interpretation best practices 

• Outstanding interpersonal, verbal, and written skills 

• Positive attitude 

• Good leadership and problem-solving skills 

• Ability to work independently and in teams 

• Willingness to deal with animal messes 

• Comfortable with answering questions and discussing climate science, conservation issues, and solutions with varied guests 

• Customer service oriented and the ability to interact with staff, volunteers, and general public appropriately 

• Ability to think on your feet and adapt to new environments and audiences 

• Comfort/ability to be proactive in engaging and inviting guests to join your activities or touch animal ambassadors, and in talking about the mission of the Aquarium of the Bay and bay.org 

• Interest and ability to be trained on all public programs including animal handling/animal presentation 

• Able to pass a background check 

• Ability to take initiative and see projects through to completion with minimal supervision 

LANGUAGE SKILLS: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals. 

PHYSICAL DEMANDS & WORK ENVIRONMENT: 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (for up to 8 hours), sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 25 lbs. 

Position Specifics: 

• This is a part-time, hourly (non-exempt) position – scheduled for 20-29 hours per week. 

• Work schedule is variable. Must also be able to work periodic early mornings and evenings. 

Job Type: Part-time 

To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position to  [email protected].

POSITION SUMMARY
The Biologist I position is an entry-level, full-time position in the Animal Care department. They work independently to maintain all aspects of assigned exhibits and holding area tasks including feeding, water quality, animal health monitoring, maintenance and display aesthetics.

This position reports to: The Director of Animal Care, Curator, and Assistant Curator
This position supervises: May supervise volunteers

PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS:

• Monitor animal health, water quality/environmental parameters, maintenance and display aesthetics of all animal exhibits.
• Manage specific projects i.e., water quality laboratory, food acquisition and preparation, collection and vessel
• maintenance projects as assigned.
• Design and prepare diets to meet nutritional requirements and administer medical treatments to animals in our collection.
• Collect live animals, maintain animal care, and transport equipment. SCUBA dive in displays and for collection purposes.
• Maintain accurate logs of daily tasks, medical treatments and enrichment projects.
• Train and supervise volunteers that work in the Animal Care department.
• Exercise discretion and independent judgment while completing all aspects of animal husbandry.
• Work without supervision while completing gallery assignments and monitoring animal health.
• Interact with colleagues, volunteers and other animal care professionals in a positive and professional manner at all times.
• Assist with planning of animal displays; assist with other projects as requested.
• Other duties as assigned

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS and ABILITIES:

• Ability to problem-solve independently.
• Some experience with life support equipment including pumps, filters, sterilizers and oxygen.
• Ability to administer medical treatments.
• Familiarity with basic parameters of water quality and treatment.
• Ability to write and present memos, presentations and reports to staff and guests.
• Strong organizational skills and ability to meet deadlines.
• Outstanding interpersonal, verbal, and written skills.
• Detail oriented and strong multi-tasking ability.
• Customer service oriented.
• Ability to prepare animal diets.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups and/or individuals.

EDUCATION and EXPERIENCE:

• Four-year college degree
• Basic knowledge of fish, terrestrial and invertebrate biology.
• Open Water SCUBA certification with a minimum of 10 open water dives.
• Aquarium or captive aquatic animal experience preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds 100 feet. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. The position requires SCUBA certification and the ability to SCUBA dive in displays and open water for collection. An employee must also have the ability to travel by car, boat and air as needed, physically use SCUBA equipment, conduct field work in the collection and research of animals, and maintain daily contact with a living collection of plants and animals. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive to off-site meetings/special events. DMV clearance required upon hire.

Position Specifics:

• This is a full-time, non-exempt position.
• Evenings, weekends and holidays may be required.
• Statutory benefits included after an introductory period has been completed

How to Apply
Email resume and cover letter as separate PDF or Word attachments to [email protected] with the subject line “Your Name – Biologist I”. No phone calls, please.

The Biologist 2 position reports to the Director of Animal Care, Associate Director and Curator of Animal Care. Responsibilities include a wide range of exhibit management and animal husbandry duties. Must have a minimum of one year paid experience working with aquatic animals. Must be able to interact professionally with guests, staff, and aquarium volunteers to maintain a high-quality guest experience.

This position reports to the Director of Animal Care, Associate Director of Animal Care.
This position supervises: May supervise volunteers.

PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS:

• Monitor animal health, water quality, life support equipment function, maintenance, and display aesthetics of animal exhibits.
• Manage specific projects that might include water quality, jelly culturing, amphibian care, reptile care, small mammal care, food acquisition and preparation, animal collection, veterinary assistance and vessel maintenance projects.
• Develop and prepare diets to meet nutritional requirements; administer medical treatments to mammals, fishes and invertebrates.
• Collect live animals and maintain animal care and transport equipment.
• SCUBA dive in main displays.
• Participate in SCUBA dives in open water for collection on a variety of vessels.
• Other duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS and ABILITIES:

• Exercise discretion and independent judgment while completing all aspects of animal husbandry including equipment care and animal acquisition.
• Work without supervision while monitoring animal health, water quality and life support equipment function.
• Interact with colleagues, volunteers and aquarium guests in a positive and professional manner at all times.
• Maintain electronic animal care data, return telephone messages and e-mails in a timely fashion.
• Ability to problem-solve independently.
• Demonstrated initiative and attention to detail.
• Experience with life support equipment including pumps, filters, sterilizers, and oxygen.
• Ability to administer medical treatments to mammals, fish and invertebrates.
• Familiarity with the basic parameters of water quality and treatment.
• Ability to train and assist less experienced staff.
• Some knowledge of animal necropsy techniques and tissue sampling.

Additional requirements for in-house candidates:

• No written warnings for the last year
• Complete knowledge of all the Aquarium’s exhibit water systems
• Demonstrated familiarity with all institutional protocols
• Demonstrated ability to establish and maintain effective, efficient and cooperative relationships with other employees, volunteers and senior administration
• Have maintained proper departmental uniform standards

EDUCATION and EXPERIENCE:

• 4-year college degree
• Minimum of one year paid experience as a Biologist 1
• Minimum of 10 open water dives
• Ability to write memos and reports, and to present to live audiences
• Proven success developing and working on independent projects; ability to work unsupervised
• Knowledge of aquatic animal collection techniques
• Knowledge of local animal species and local animal habitats
• Knowledge of biological and chemical processes of closed system marine aquariums

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups and/or individuals.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds 100 feet. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time
outdoors in varying environmental conditions. The position requires SCUBA certification and the ability to SCUBA dive in displays and open water for collection. An employee must also have the ability to travel by car, boat and air as needed, physically use SCUBA equipment, conduct field work in the collection and research of animals, and maintain daily contact with a living collection of plants and animals. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive to off-site meetings/special events. DMV clearance required upon hire.

Position Specifics:

• This is a full-time, non-exempt position
• Evening, weekend and holidays may be required
• Statutory benefits included after an introductory period has been completed

How to Apply
Email resume and cover letter as separate PDF or Word attachments to [email protected] with the subject line “Your Name – Biologist II”. No phone calls, please.

ACCOUNTING ASSISTANT

The Accounting Assistant is a full-time position responsible for supporting the Controller in managing the general accounting and reporting functions, including accounts payable, receivables, and budgeting.

The position reports to the Controller.

RESPONSIBILITIES:

• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud.
• Conduct month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled.
• Prepare and communicate timely monthly financial statements to all departments.
• Review all Accounts payable for appropriate documentation and approval prior to posting to the General Ledger
• Work with Directors and Managers to resolve any invoicing questions or concerns.
• Monitor customer accounts for non-payment and delayed payment
• Process and calculate bi-weekly accounts payables and monthly receivables
• Assist with various journal entries
• Assist in various month end reconciliations and reporting
• Perform filing and general administrative tasks
• Supervise bank accounts, cash flow analysis and all bank reconciliations.
• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions.
• Review and analyze various insurance policies and payments including deferrals & accruals.
• Assist Controller on day-to-day operations.
• Assist with preparation of annual budgets, forecasting and variance analysis.
• Prepare year-end reconciliations and assist with the annual financial audit.
• Work on special projects and/or ad hoc analysis.

ABOUT YOU:

• Decisive and resourceful, accountable and responsible to all you work with internally and externally
• A macro-thinker with the ability to be detail-oriented
• Proactive and confident with fiscal prudence
• Calm and constructive day-to-day as well as during crisis and change
• Results-driven, reliable, emotionally mature, team player, energetic

REQUIRED KNOWLEDGE & SKILLS:

• Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting
• Excellent communication, writing, inter-personal, and presentation skills
• Strong affinity for conservation and environmental issues
• Proven effective and efficient project management skills
• Strong analytic and quantitative skills in conjunction with accounting background

PREFERRED QUALIFICATIONS & EXPERIENCE:

• Bachelor’s Degree or equivalent experience
• 3-5 years of accounting experience
• Technical skills and experience in financial reporting and consolidation accounting
• Knowledge of Microsoft Office: Word, Excel, Outlook and more
• Knowledge of GAAP — Generally Accepted Accounting Principles

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 50 lbs.

Aquarium of the Bay Guest Services Associate – Full Time

Position Summary

As a member of the Guest Services team, the primary role of the Guest Services Sales Associate is to be the first point of contact for Aquarium of the Bay. Guest Services Sales Associates will interact with guests and provide exceptional customer service in the areas of ticket sales, promotions, the gift store and operations. Additionally, the Guest Services Sales Associate has a direct impact and responsibility for revenue generation.

This position reports to the Department Manager.

Primary Duties, Responsibilities, and Essential Functions:

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time
• Associates are required to work up to an 8 hour shift during the hours of 8am and 7pm
• Full-time associates must be available to work 5 days a week- including weekends and holidays depending on needs of the department.
• Adheres to all organizational policies and procedures including, but not limited to, attendance, uniform, and grooming standards
• Active participation in commission and incentive programs
• Aim to exceed guest expectations in all interactions and transactions, in all areas of responsibility (gift stores, ticket booths, front desk, galleries, and at all other bay.org premises)
• Proactively engage customers through greetings, question asking and steps out from behind the counter to interact with guests
• Accurately listens to guests to suggest the most appropriate products
• Provide excellent customer service through knowledge of all Aquarium features, products offered, and local attractions, including ticket and upgrade options available to guests
• Drive sales and participate in department sales incentives through up-selling during all scheduled shiftsResponsible for thorough and accurate cash handling and proficient ticket and merchandise sales transactions
• Provide event staffing for all Aquarium special events and programs, including some late nights and weekends
• Team player able to perform additional functions as assigned
• Desire to provide a positive and memorable start and end to all guests’ visits; be an exceptional “face” of our organization
• Proactively maintain sales floor in a clean, neat and organized fashion; preform stock duties as needed
• Other responsibilities as assigned

Qualifications

The ideal team member will be energetic, outgoing, and patient. To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

• Ability to work independently with minimum supervision
• Ability to work as a member of a team
• Effective communication skills both verbal and written
• Be able to cover other shifts as needed
• Cash handling skills including reconciliation, audit, and security
• Basic math and computer skills, including problem-solving skills
• Ability to generate revenue through guest interaction

 Education and Experience

• Some college or equivalent work experience
• Minimum of 1 years of customer service and sales experience

 Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before groups and/or individuals

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (for up to 8 hours), sit, walk, and reach with hands and arms, talk and hear. The position requires walking on concrete floors, wet, dirty, uneven surfaces and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. Must be able to lift 40 pounds.

 Position Specifics:

This is a full-time, 5 days a week, non-exempt position

• Evening, weekend and holidays are required
• Shifts are scheduled based on operation hours and may change as deemed necessary for business purposes.
• Associate must be available for shifts scheduled between the hours of 8am and 7pm
• Other shifts may be scheduled based on the needs of the operation

To Apply
To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position to [email protected].

ACCOUNTING CLERK – TEMPORARY

The Accounting Clerk is full-time temporary position, possibility of conversion to a regular employee. This position is responsible for supporting the Controller in managing the general accounting and reporting functions, including accounts payable, receivables, benefits, and budgeting.

The position reports to the Controller.

RESPONSIBILITIES:

• Prepare and communicate timely monthly financial statements to all departments.
• Review all Accounts payable for appropriate documentation and approval prior to posting to the General Ledger
• Monitor customer accounts for non-payment and delayed payment
• Process and calculate bi-weekly accounts payables and monthly receivables
• Assist with various journal entries
• Assist in various month end reconciliations and reporting
• Perform filing and general administrative tasks
• Assists in benefit administration and monitoring
• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions.
• Review and analyze various insurance policies and payments including deferrals & accruals.
• Assist Controller on day-to-day operations.
• Prepare year-end reconciliations and assist with the annual financial audit.
• Work on special projects and/or ad hoc analysis.
• Other duties as assigned

ABOUT YOU:

• Integrity and an entrepreneurial “can do” attitude
• Decisive and resourceful, accountable and responsible to all you work with internally and externally
• A macro-thinker with the ability to be detail-oriented
• Proactive and confident with fiscal prudence
• Calm and constructive day-to-day as well as during crisis and change
• Results-driven, reliable, emotionally mature, team player, energetic

REQUIRED KNOWLEDGE & SKILLS:

• Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting
• Excellent communication, writing, inter-personal, and presentation skills
• Strong affinity for conservation and environmental issues
• Proven effective and efficient project management skills
• Strong analytic and quantitative skills in conjunction with accounting background

PREFERRED QUALIFICATIONS & EXPERIENCE:

• Associate degree or equivalent experience
• 1-2 years of accounting/HR studies
• Technical skills and experience in financial reporting and consolidation accounting
• Knowledge of Microsoft Office: Word, Excel, Outlook and more
• Knowledge of GAAP — Generally Accepted Accounting Principles

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 50 lbs.

Otter Biologist I

Position Summary:

This is a Biologist I OR BIOLOGIST II position in the Animal Care department, working principally on the River Otter Team. Responsibilities are primarily North American river otter care and include, but are not limited to, behavioral training, feeding, cleaning and diet preparation.  Additionally, this position involves maintaining electronic records, public speaking, SCUBA diving and working with invertebrates, fishes and other animals in the Aquarium’s collection.p

This position reports to the Director and Associate Director of Animal Care

This position supervises: May supervise volunteers.

PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS:

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time
• Biologists are required to work an 8-hour shift, shift start and end times vary throughout the week.  The work week will be Sunday – Thursday or Tuesday –Saturday.
• Adheres to all organizational policies and procedures including, but not limited to attendance, uniform, and grooming standards
• Daily cleaning of exhibits and holding spaces associated with our North American river otter population.
• Daily free-contact training sessions with our otters.
• Present a daily talk for our guest along with training sessions.
• While the primary responsibilities will be to care for and train our population of North American river otters, you may be asked to manage specific projects that might include water quality, jelly culturing, amphibian care, reptile care, small mammal care, food acquisition and preparation, animal collection and vessel maintenance projects.
• Monitor animal health, water quality, life support equipment function, maintenance and display aesthetics of animal exhibits.
• Develop and prepare diets to meet nutritional requirements; administer medical treatments to mammals, fishes and invertebrates.
• Drive company vehicle for collection and transport of live animals- CA Driver’s License and insurance required.
• Collect live animals, maintain animal care and transport equipment.
• SCUBA dive in displays and for collecting; accredited dive association-certified and current CPR certification required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS and ABILITIES:

• Ability to problem-solve independently
• Demonstrated initiative and attention to detail
• Experience with life support equipment including pumps, filters and oxygen
• A firm understanding of operant conditioning and positive reinforcement training concepts
• Ability to administer medical treatments to mammals, fish and invertebrates
• Familiarity with the basic parameters of water quality and treatment
• Ability to train and assist less experienced staff
• Some knowledge of animal necropsy techniques and tissue sampling
• Exercise discretion and independent judgment while completing all aspects of animal husbandry including equipment care and animal acquisition.
• Work without supervision while monitoring animal health, water quality and life support equipment function
• Maintain electronic animal care data, return telephone messages and e-mails in a timely fashion

Additional requirements for in-house candidates:

• No written warnings for the last year
• Complete knowledge of all the Aquarium’s exhibit water systems
• Demonstrated familiarity with all institutional protocols
• Demonstrated the ability to establish and maintain effective, efficient and cooperative relationships with other employees, volunteers and senior administration
• Have maintained proper departmental uniform standards

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

EDUCATION and EXPERIENCE:

• A four-year college degree in a biological or animal care field of study.
• One-year paid experience working at a public zoo or aquarium in a hands-on animal training setting with aquatic animals or mammals, preferred.
• Basic computer skills and the ability to work well in a team environment are necessary.
• A minimum of open water SCUBA certification.
• Must be able to interact professionally with guests, staff and aquarium volunteers to maintain a high-quality guest experience.
• Must have a valid driver’s license and the ability to safely drive a variety of vehicles including but not limited to a cargo van and truck.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds 100 feet. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. The position requires SCUBA certification and the ability to SCUBA dive in main displays and open water for collection. An employee must also have the ability to travel by car, boat and air as needed, physically use SCUBA equipment, conduct field work in the collection and research of animals, and maintain daily contact with a living collection of plants and animals. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive for off-site meetings/special events. DMV clearance required upon hire.

Position Specifics:

• This is a full-time, non- exempt position
• Hours may vary as required for special events
• Evening, weekend, holidays  and overtime may be required; and Statutory benefits included after an introductory period has been completed

To Apply:

If you are interested in this position, please submit a cover letter and resume via email at [email protected]. Include your name and “Otter Biologist I” in the subject line, and submit your cover letter and resume as separate attachments. No phone calls, please.

POSITION SUMMARY

This is a Biologist I OR BIOLOGIST II position in the Animal Care department, working principally on the River Otter Team. Responsibilities are primarily North American river otter care and include, but are not limited to, behavioral training, feeding, cleaning and diet preparation.  Additionally, this position involves maintaining electronic records, public speaking, SCUBA diving and working with invertebrates, fishes and other animals in the Aquarium’s collection.

This position reports to the Director, Curator and Assistant Curator of Animal Care

This position supervises: May supervise volunteers.

PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS: 

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time.
• Biologists are required to work an 8-hour shift. Shift start and end times vary throughout the week.
• Daily cleaning of exhibits and holding spaces associated with our North American river otter population.
• Daily free-contact training sessions with otters.
• Present a daily talk for guests, along with training sessions.
• While the primary responsibilities are to care for and train our population of North American river otters, responsibilities may include specific projects like water quality, jelly culturing, amphibian care, reptile care, small mammal care, food acquisition and preparation, animal collection and vessel maintenance.
• Monitor animal health, water quality, life support equipment, maintenance, and display aesthetics of animal exhibits.
• Develop and prepare diets to meet nutritional requirements; administer medical treatments to mammals, fishes and invertebrates.
• Drive company vehicle for collection and transport of live animals.
• Collect live animals, maintain animal care and transport equipment.
• SCUBA dive in displays and for collecting.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS and ABILITIES:

• Ability to problem-solve independently
• Demonstrated initiative and attention to detail
• Experience with life support equipment including pumps, filters and oxygen
• A firm understanding of operant conditioning and positive reinforcement training concepts
• Ability to administer medical treatments to mammals, fish and invertebrates
• Familiarity with the basic parameters of water quality and treatment
• Ability to train and assist less experienced staff
• Some knowledge of animal necropsy techniques and tissue sampling
• Exercise discretion and independent judgment while completing all aspects of animal husbandry including equipment care and animal acquisition
• Work without supervision while monitoring animal health, water quality and life support equipment function
• Maintain electronic animal care data, return telephone messages and e-mails in a timely fashion

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively with individuals and groups.

EDUCATION AND EXPERIENCE:

• A four-year college degree
• A minimum of one year of paid experience working at a public zoo or aquarium in a hands-on animal training setting, specifically with aquatic animals or mammals
• Basic computer skills and the ability to work well in a team environment are necessary
• A minimum of open water SCUBA certification
• Must be able to interact professionally with guests, staff and aquarium volunteers to maintain a high-quality guest experience
• Must have a valid driver’s license and the ability to safely drive a variety of vehicles including, but not limited to, a cargo van and truck

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.  The employee must occasionally lift and/or move up to 50 pounds 100 feet.  Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. The position requires SCUBA certification and the ability to SCUBA dive in displays and open water for collection. An employee must also have the ability to travel by car, boat and air as needed, physically use SCUBA equipment, conduct field work in the collection and research of animals, and maintain daily contact with a living collection of plants and animals. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive to off-site meetings/special events.   DMV clearance required upon hire.

Position Specifics:

• This is a full-time, non-exempt position
• The schedule for this position may include additional work hours for special events
• Evening, weekend, holidays and overtime may be required; and statutory benefits included after a probationary period has been completed

To Apply:

If you are interested in this position, please submit a cover letter and resume via email at [email protected]. Include your name and “Otter Biologist 2” in the subject line, and submit your cover letter and resume as separate attachments. No phone calls, please.

The Tourism Greeter is a part-time seasonal position responsible for providing excellent customer service to all visitors. The Tourism Greeter must be able to communicate information both verbally and through non-verbal body language regarding Aquarium of the Bay, our mission and anything pertaining to bay.org/Bay Ecotarium, PIER 39, Fisherman’s Wharf and San Francisco.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time
• Active participation in commission and incentive programs
• Must project a professional image while in uniform
• Promotes the Aquarium and its partners using a variety of marketing materials and methods (i.e. coupon distribution, upsell combos, etc)
• Greets group tours and visitors as needed
• Answers guest questions and give directions as needed
• Monitors area to ensure a secure environment and reports problems to management
• Provides exceptional internal and external customer service according to established guidelines
• Pick-up and deliver promotional materials, such as brochures, from and to third party vendors
• Assist Events team with private and public events
• Other duties as assigned.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• High school degree or equivalent
• Minimum of one year of customer service experience required
• Previous experience in a museum, theater, amusement park, hotel, or related attraction preferred
• Tour Guide certification preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Strong communication skills across multiple disciplines, cultures, and geographies
• Must be customer service oriented, positive, portray a helpful attitude when interacting with visitors
• Excellent organizational skills with great attention to detail
• Must be self-disciplined, creative problem solver, and results orientated
• Must be adept at handling visitors’ inquiries in a fast-paced, team oriented environment
• Must be comfortable working with large crowds
• Basic knowledge of grammar, spelling, punctuation, and simple mathematical functions like percentages, ratios, etc.
• Ability to interact with high degree of professionalism at all levels with business partners and guests
• Must have excellent verbal and non-verbal communications skills and the ability to interact cheerfully with guests while working under considerable pressure in crowds and with difficult guests
• Good written communication skills are needed to prepare reports and take down information accurately and thoroughly
• Should have a personal passion/interest in the conservation of the San Francisco Bay and its watershed
• Secondary conversational language skill highly desirable

If you are interested in this position, please submit cover letter and resume via email at [email protected]. Include your name and “Tourism Greeter” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

Manager Human Resources and Volunteer Services

REPORTS TO: President & CEO

At the Smithsonian Affiliated Aquarium of the Bay, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission.  We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply. Bay.org, IS an equal opportunity, 501(c)(3) nonprofit organization – encompassing Aquarium of the Bay, The Bay Institute, Bay Model Alliance, the Bay Academy, Studio Aqua, EcoXpedition and Sea Lion Center – with a shared mission: To protect, restore and inspire conservation of San Francisco Bay and its watershed, from the Sierra to the sea

Your primary duties as the Manager, Human Resources & Volunteer Services are to recruit talent for career and hourly positions as well as manage volunteers. Proficiency and application of HR and Employment Laws in California is a requirement. This position comes at a time of great growth and expansion for the organization and works closely with the Senior Management Team and the President & CEO. Our goal is to ensure that our organization is always staffed with the best and most reliable individuals and that they are correctly utilized for the fulfilment of our mission. Confidentiality with regard to sensitive HR matters is required.

RESPONSIBILITIES

As discussed during the interview process the organization has both short- and long-term human resource objectives. The responsibilities of this role include but is not limited to the following:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Coordinate staff & volunteer appreciation events.
• Work with Volunteer Coordinator to:
  • Source and recruit volunteers and docents through various outreach methods (databases, email, social media, industry relation job boards) in consultation with directors.
  • Arrange for appropriate training when needed.
  • Produce schedules for everyday activities
  • Source volunteers for special events.
  • Volunteer Engagement and appreciation
• Support other functions as needed.

QUALIFICATIONS AND EXPERIENCE

• Bachelors or better.
• UKG UltiPro or similar software

HOURS & COMPENSATION

• This is a full-time exempt position.
• Salary is $75,000 annual
• There may be nights and weekend events that require your attendance.
• On site at our administrative offices located at 55 Francisco Street, San Francisco, California 94133

BENEFITS

• Health benefits after initial waiting period following 60 days of employment. We provide health, dental, vision and Life/Long Term Disability coverage.
• A 403 (b) Savings Plan (employee contributed) is available from date of time
• A company cellphone and laptop will be provided.
• Transit Benefits or on-site parking

Our team is growing! We are looking for a responsible intern who enjoys doing research, building processes, and is enthusiastic about organization. You must be tech-savvy, comfortable moving at a fast pace, good at multitasking, and know your way around Microsoft Suite and Salesforce. But most importantly, you’re willing to learn and eager to help.

This is an administrative role with some light project management components, under the supervision and direction of the Director of Institutional Advancement. Previous development, admin, or project management experience is a plus but is not necessary. This position is expected to work no more than 22 hours per week and is paid a monthly stipend of $2000.

Primary Duties and Responsibilities:

• Maintaining donor leads spreadsheet (includes but is not limited to researching prospects and updating information after calls and meetings)
• Assisting with coordinating meetings and events
• Track and report key metrics on fundraising and campaign performance
• Customizing of presentation materials for meeting and events
• Keeping the director on task (there are many moving pieces and components to each project)
• Assisting with the implementation of donor cultivation strategy

How to Apply

Please submit a resume and cover letter to [email protected] with the subject line “Development Intern – Your Name”. No phone calls, please.

The Public Program Presenter delivers presentations and programs to the public in both daily and event settings, and represents the mission of bay.org while providing the highest level of customer service to all guests. Presenters conduct presentations that inform, educate, and entertain, based on guidelines and training for specific programs and levels of engagement. Presenters are responsible for engaging visitors on exhibits, current developments, programs, and extension activities of the Aquarium. Some of the programs may be offered off-site and on multiple locations on PIER 39. This is a full-time position that requires availability on weekdays, weekends, evenings, holidays, and special events as required.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

• Presentations, tour, and interactive content delivered in alignment with the mission; hands on Science, Technology, Engineering, Arts, and Math (STEAM) interactives and demonstrations; successful use of exhibit components, props; use of electronic devices such as tablets; group and tour facilitation; and other activities as necessary.
• Ensures appropriate appearance and operation of the daily work site and performs related operational tasks such as maintenance, preparation, clean-up, and other duties as necessary.
• Provides hospitality and service to guests.
• Ensures the safety of guests and staff through appropriate knowledge and action.
• Helps protect artifacts, structures and landscapes from damage.
• Participates in support, activities, and decisions of the work team.
• Communicates regularly with department members and leaders about operational problems and experiences, and contributes to the review and evaluation of department programs.
• Participates in unit, department, and work team training sessions as required.
• Acts as a team player by working collaboratively with others, helping them to succeed, and providing expertise within the team and with other teams as appropriate.
• Continuously learns, synthesizes and delivers new content through self-preparation and an ability to memorize.
• This position requires the individual to take and follow instructions. Must adhere to all policies and procedures as outlined in the Employee Handbook.
• Flexibly accommodates unexpected staffing needs of the day as outlined by the supervisor, including timed programming and filling in for co-workers while remaining punctual.
• Contributes to the effective team management of all problems, issues, and opportunities.
• Performs other duties as necessary

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Minimum 1 year experience in public presentations or informal education
• Public speaking or tour guide training certification preferred, but not required
• Experience in theater or acting a plus

KNOWLEDGE, SKILLS & ABILITIES:

• Outstanding interpersonal, verbal, and written skills
• Customer service oriented and the ability to interact with staff, volunteers, and general public appropriately
• Ability to work independently and in teams
• Ability to work closely with education, guest services, animal care and facilities teams
• Ability to develop new programs, improvise and hold the attention of diverse audiences
• Familiarity with the marine life in the San Francisco Bay and science based learning and experimentation
• Capable of communicating/storytelling effectively with visitors of all ages
• Ability to speak a second language strongly preferred

If you are interested in this position, please submit cover letter and resume via email at [email protected]. Include your name and “Public Programs Presenter” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

The Finance Manager manages the day-to-day financial operations and accounting functions. The Finance Manager develops and maintains efficient and effective financial operations, assists in preparation of organizational and department budgets and financial analyses, and ensures that appropriate policies, procedures, and internal controls are maintained to safeguard the organization and facilitate effective financial management.

The Finance Manager will be an experienced and can-do professional committed to building and maintaining effective infrastructure for financial management, and will bring to the position strong analytical and organizational skills and the ability to be task-oriented and hands-on. This positions reports to the Controller.

Essential Duties:

• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud.
• Conduct month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled.
• Prepare and communicate timely monthly financial statements to all departments.
• Supervise bank accounts, cash flow analysis and all bank reconciliations.
• Work closely with Controller and other departments to ensure good accounting practices and procedures are being followed.
• Manage payroll department.
• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions.
• Review and analyze various insurance policies and payments including deferrals & accruals.
• Assist Controller with supervision of day to day operations.
• Assist with preparation of annual budgets, forecasting and variance analysis.
• Prepare year-end reconciliations and assist with the annual financial audit.
• Work on special projects and/or ad hoc analysis.
• Other duties as assigned.

Full job description – Finance Manager, click here.

If you are interested in this position, please first visit and thoroughly explore our website: aquariumofthebay.com. Then submit cover letter and resume via email at [email protected]. Include your name and “Finance Manager” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

The Exhibit Technician is responsible for maintaining and repairing existing exhibitry in the Aquarium and the Sea Lion Center. Additionally, in conjunction with the Director of Exhibits, the Exhibit Technician will develop, fabricate, and install new exhibitry as needed.

This position reports to the Director of Exhibits.

Primary Duties, Responsibilities, and Essential Functions:

• Maintain and repair interactives and exhibit media equipment to ensure functionality and quality performance; order replacement parts as necessary
• Monitor exhibitry to ensure graphics and interactives are functioning properly and in good repair
• Aid in the installation of new exhibit media as required
• Perform electronic repairs as related to lighting and interactive exhibit elements and equipment
• Repair and maintain exhibit graphics including painting, woodworking, and installation
• Spec and order replacement graphics
• Produce schematics, prototypes, and models
• Clean exhibit components
• Design, order, and install signage
• Other tasks as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities:

• Meticulous and detail-oriented; high quality of work standards
• Good computer skills; familiar with design software and digital design
• Familiar with the use of glues, epoxies, and a variety of paint and paper products
• Ability to safely use hand tools, including X-Acto knives, hammers, levels, and small power tools
• Ability to work independently and efficiently
• Able to support supervisor in time-consuming or difficult projects
• Ability to communicate professionally and clearly
• Ability to maintain a positive and professional demeanor in all interactions, and to promote positive energy in the workplace

Physical Demands and Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (for up to 8 hours), sit, walk, reach with hands and arms, and talk or hear. The position requires walking on concrete floors and climbing stairs, climbing ladders, standing, and intervals of time outdoors in varying environmental conditions. Must be able to lift 40 lbs. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive for offsite meetings/special events. DMV clearance required upon hire.

Position Specifics:

• This is a full-time, non-exempt position
• Evenings, weekends, and holidays may be required
• Statutory benefits included after an introductory period has been completed

If you are interested in this position, please first visit and thoroughly explore our website. Then submit cover letter and resume via email at [email protected]. Include your name and “Exhibit Technician” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

The Guest Services Supervisor position is responsible for working alongside the Director of Guest Services, the Guest Services Manager and Assistant Managers to oversee the day-to-day running of all ticketing, retail, and specialty areas. As a Supervisor, you are expected to set the tone and example for the rest of the Guest Services staff; our Supervisors should always be viewed as our best associates! The position will involve working with the Guest Services Manager and Assistant Managers daily to ensure proper and effective staffing for all ticketing areas, overseeing front desk transactions and interactions, managing associate’s daily cash flow, managing and coaching staff for excellence and, most importantly, providing each aquarium guest uncompromised hospitality and quality service.

This position reports to the Guest Services Manager, Guest Services Assistant Managers, and Director of Guest Services.

Direct reports: Guest Services Sales Associates

POSITION SPECIFICS:

• This is a full-time, hourly (non-exempt) position – working 40 hours per week.
• Minimum of five days of availability including weekends, Holidays and opening and closing shifts, for a minimum length of eight (8) hours
• During non-seasonal operating hours, Supervisor must be available for shifts scheduled between the hours of 8am and 7pm
• During extended seasonal operating hours, Supervisor must be available for shifts scheduled between the hours of 7am and 9pm
• Other shifts may be scheduled based on the needs of the department
• This position is located at the Aquarium of the Bay on PIER 39 in San Francisco, CA.

Full job description – Guest Services Supervisor, click here.

TO APPLY:

To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position via e-mail to [email protected], subject: Guest Services Supervisor – Full Time.

Established 33 years ago, The Bay institute focuses on good science embedded in good environmental policy and advocacy through three program streams ranging from Rivers, Delta, Coast and Oceans. The Bay Institute is a division of Bay.Org.  The Bay Institute full-time Director will lead TBI to the next phase of collaboration, innovation and expansion in line with our conservation mission from Sierra to the Sea and lead its efforts and bring about transformative change in the scope of its mandate. The position entails developing a new team of professionals, research grant prospects, respond to RFPs, develop learning materials, engage in field research, consult, publish and participate in testimonies that impact environmental policy and green and clean energy issues.

POSITION SPECIFICS:

• This is a full-time, 5 days a week, exempt position
• This position functions full time out of the bay.org administrative offices located along the Embarcadero and Beach Street in San Francisco, CA
• Evening, weekend and holidays may be required depending on needs of the organization
• Attendance to major events required as assigned
• Benefits include- medical, dental and vision eligibility period applies
• 3 weeks of paid vacation
• Ancillary benefits include- life insurance, commute stipend, cellphone stipend
• Attendance to conference and professional development available pending funding and approval by President and CEO

Full job description – Director, The Bay Institute, click here.

To be considered for this position, please send cover letter and resume to [email protected] .

Under the direct supervision of the Education Manager for School, Youth, and Community Programs, the School, Youth, and Community Programs Coordinator is responsible for the coordination and execution of all onsite and offsite K-12 and youth programs taking place at Aquarium of the Bay, Sea Lion Center, Bay Area schools, and community location sites. This includes teaching programs, coordinating program logistics, developing curriculum, and providing training, leadership and support for teaching staff.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

• Provides leadership to the Education team by:
  • Collaboratively and independently training teaching staff
  • Developing supplemental training and curriculum materials for Aquarium staff
  • Delivering high quality K-12 and youth programs
  • Utilizing educational best practices for supporting diverse audiences, fostering environmental stewardship, and teaching to the Next Generation Science Standards (NGSS)
  • Following all Aquarium and Education Department policies and procedures, and having a secure knowledge of these policies
  • Proactively troubleshooting and/or communicating challenges through appropriate channels
• Responsible for planning and execution of educational programs to Bay Area K-12 schools and youth groups. The programs focus both on science and conservation education. This includes but is not limited to:
  • Developing curriculum and managing existing (and updating as needed) lesson plans for K-12 and youth audiences
  • Driving outreach vehicle off-site to teach programs and attend related teacher outreach events
  • Following all company policies around the use of program animals to ensure animal and human safety and welfare
  • Acquiring and maintaining program supplies
  • Communication with teachers and youth group leaders to promote and schedule programs
  • Assisting with invoicing and payment for fee based programs
  • Completing grant-funded programming and supporting grant applications and reporting
  • Evaluation of programs and staff

• Work with other bay.org departments as needed for the execution of programs, including:
  • Represent the Aquarium and bay.org within the local environmental education, climate change communication, K-12 informal science education communities
  • Support other organization-wide initiatives, including cross-division initiatives
• Follow all bay.org safety regulations
• Other duties as assigned

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Bachelor’s degree or higher or equivalent experience, with coursework in biology, environmental studies, and/or education preferred
• Minimum two years’ experience at an informal science or environmental education organization with demonstrated experience leading programs for K-12 and/or youth audiences
• Previous experience in staff management and/or a leadership role
• Experience writing curricula for a K-12 audience

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of local ecology, conservation issues, and informal science education best practices
• Outstanding interpersonal, verbal, and written skills
• Detail oriented and strong multi-tasking ability
• Customer service oriented and the ability to interact with staff, volunteers, and general public appropriately
• Interest in and ability to be trained in the animal handling/animal presentation of any animal (marine or terrestrial) in the Aquarium of the Bay’s animal ambassador collection
• Ability to work independently and in teams
• Ability to take initiative and see projects through to completion with minimal supervision

If you are interested in this position, please submit cover letter and resume via email at [email protected]. Include your name and “School, Youth, and Community Programs Coordinator” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

Reporting to the Curator of Education, this position encompasses a variety of responsibilities including supporting daily departmental operation, program presentation, program development, and mentoring Education staff.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE:

• Provides leadership to the Education team by modelling exemplary performance as an educator, including:
• Maintaining a positive attitude among staff
• Delivering high quality interpretation and K-12 and youth programs
• Assists with training and professional development of K-12 teaching staff

• Assists with ensuring consistent and effective communication between the Education leadership team and frontline staff, including bringing questions and concerns regarding day to day operations to department leadership
• During assigned supervisor shifts, responsible for overall operations of Interpretive Naturalist staff, including but not limited to:
• Supporting departmental operations through consistent and timely response to issues that arise, inter- and intra-departmental communication and providing leadership for the part-time staff working that particular day
• Coordination of any daily schedule changes to accommodate call outs and other situations requiring staffing changes
• General office management, including handling incoming and outgoing mail and phone calls to the Education Department
• Completion of projects related to the organization’s K-12 and youth programs as assigned, including but not limited to curriculum development, supplies management, and program evaluation
• Attendance at and participation in team meetings as scheduled
• Support other organization-wide initiatives, including cross-division initiatives
• Other duties as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Bachelor’s degree or higher, or equivalent experience
• Minimum one year of experience teaching K-12 programs at an informal science/environmental education organization
• Demonstrated excellence in public speaking and presentation skills
• Experience in staff management preferred
• Foreign language skills preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of local ecology, conservation issues, and interpretation best practices
• Outstanding interpersonal, verbal, and written skills
• Detail-oriented and strong multi-tasking ability
• Able to pass a background check
• Customer service oriented and the ability to interact with staff, volunteers, and general public appropriately
• Interest in and ability to be trained in the animal handling/animal presentation of any animal (marine or terrestrial) in the Aquarium of the Bay’s animal ambassador collection
• Interest and ability to be trained on all public programs
• Ability to work independently and in teams
• Ability to take initiative and see projects through to completion with minimal supervision

Position Specifics:

• This is a full-time, hourly (non-exempt) position – scheduled for 40 hours per week.
• Work schedule is Tuesday through Saturday. Must also be able to work periodic early mornings and evenings.
• Benefits are included (medical, dental, vision, 403(b)) after a 90-day introductory period has been completed

If you are interested in this position, please submit cover letter and resume via email at [email protected]. Include your name and “Education Specialist” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

Reporting to the President and CEO, Director, Capital Campaign will manage all aspects of bay.org’s capital campaign. Working in collaboration with the President and CEO, and other leaders, staff, and volunteers to identify and classify prospective donors and ensure the implementation of timely cultivation and solicitation strategies. The Director, Capital Campaign will be responsible for maintaining the campaign prospect pipeline, plan, and timeline, fundraising progress reports, and goals.

POSITION SPECIFICS:

• This is a full-time, exempt position,
• The schedule for this position is Monday- Friday 9:00 AM- 5:00 PM,
• Evening, weekend, holidays and attendance to special events may be required; and
• Statutory benefits included after an introductory period has been completed

Full job description – Director, Capital Campaign, click here.

To be considered for this position, please send cover letter and resume to [email protected] .

The Event Services Coordinator is responsible for client relations and coordination, consistently collaborating with all Sales & Events teams, event leads, vendor relations, permits and any others in positions deemed necessary to successfully produce stellar events that ‘wow’ our clients. The Events Services Coordinator successfully manages, tracks and supports a high volume of events at all Bay.org facilities and completes Staffing Requests, Events Advisory documentation and handover from the sales team of all event-related information in a complete and timely manner.

This position reports to the Director of Tourism and Event Services.

PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS:

• Operate in alignment with the company’s essence of elevating spirits and creating meaningful relationships through authentic interactions
• Create the Staffing Request, Event Advisory documents, all permits, provides excellent and complete event production and coordination
  • Liaison and communication with Sales & Events teams and all departments involved with event
  • Nurture client relationships through the event and beyond
• Consistently meet or exceed standards that ensure consistent, high quality and complete all documents, and logistics for events
• Develop and maintain excellent client relations while coordinating all details associated with each event
• Ensure complete and timely hand-over of all event related information from the Events team, provide all departments with adequate lead time for non- standard or long lead time requests/client needs
• Attend weekly Sales & Events meetings prepared with all relevant information and questions answered
• Ensure events start on time, and strike is completed in a timely manner
• Create and update rental orders, create menus and diagrams as well as Run of Show is completed and distributed to all parties before event
• Review, update and implement SOPs and Service standards
• Day of event management, working with the client and supervising all related staff functions
• Support off-site events as needed
• Work weekends and holidays as needed
• Perform any other duties requested by Director

Full job description – Event Services Coordinator, click here.

The Bay Ecotarium/Bay.Org is the leading institution of climate change, water conservation and education. Our five institutions, including: Aquarium of the Bay at PIER 39, Sea Lion Center at PIER 39, The Bay Institute, Bay Academy and The Bay Model. We seek an experienced strategic content and media engagement professional, who is looking for an opportunity to reconceive the climate and conservation-going experience. Be The Movement.

RESPONSIBILITIES:

• Create and manage the timeline, program and task list for all Bay Ecotarium hosted events (excludes private events).
• Lead all public event planning and production meetings and discussions.
• Organize and lead collaboration with the Bay Ecotarium’s Team on event concept, graphic design/production/printing, and event marketing.
• Negotiate costs and services with vendors; book event space, arrange food and beverage, order all supplies/decorations, coordinate audiovisual equipment & operation.
• With the Volunteer Coordinator, secure volunteers; manage the staff and volunteers working at the event.
• Work with venue to create/revise room layouts/seating arrangements for each event as necessary.
• Manage on-site production and coordinate the events on site set up and clean up for events as necessary.
• Create event sponsorship packages and lead the solicitation and securing of sponsorships.
• Manage the follow-up with vendors, sponsors and staff members following each event.
• Assist the Director of Strategic Promotions in sponsorship of public events and aquarium sponsorships.

Full job description – Strategic Promotions Manager, click here.

To apply, submit a cover letter and resume to [email protected], subject: Strategic Promotions Manager.

Aquarium of the Bay and Sea Lion Center are currently hiring two part-time Educators. The Aquarium of the Bay and Sea Lion Center Educators work at two separate venues, welcoming, orienting, and engaging with guests at both locations, as well as facilitating both onsite and offsite classes with Bay Area K-12 groups. At the Aquarium, Educators are expected to engage guests via a variety of methods, including formal and informal presentations, casual interactions, and animal ambassador encounters. Additionally, Educators are expected to use specific communication tools to help increase climate change and environmental literacy and encourage behavioral changes related to those issues.

This position reports to the Curator of Education. Candidates must be available to work 3-4 days a week, including at least 1 weekend day.

PRIMARY DUTIES AND RESPONSIBILITIES INCLUDE:

• Lead Aquarium of the Bay and Sea Lion Center public programs, including daily presentations, informal interpretation, science activities and animal ambassador encounters
• Maintain a professional and welcome look of the center by setting out artifacts with corresponding signage in an aesthetically pleasing way and ensuring materials and artifacts are clean and tidy
• Interpret and rove between K-Dock, the observation deck, and the Sea Lion Center between presentations
• Teach K-12 and youth group education programs including:
• Lead and/or co-teach our K-12 and Youth programs including: Sea Lion Center Classroom Program, Hybrid Ferry Programs, BayMobile Outreach Programs, Sleepovers, Aquarium Exploration Tours, and other programs as needed
• Demonstrate proficient understanding and use of best practices related to Next Generation Science Standards, supporting diverse student audiences, and child development
• Provide engaging conservation and science education programming to elementary, middle, and high school students
• Assist with setup and execution of special events, including leading activities and delivering themed presentations
• Work on special projects as assigned
• Other duties as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Minimum of bachelor’s degree or equivalent experience
• Excellent communication and customer service skills, especially speaking in front of groups
• Basic understanding of biology, ecology, or conservation
• Previous experience working in a museum setting or informal education strongly preferred
• Proficiency in a foreign language preferred

KNOWLEDGE, SKILLS, & ABILITIES:

• General enthusiasm for communicating to the general public and continued learning
• Positive attitude
• Good leadership and problem-solving skills
• Willingness to deal with animal messes
• Comfortable answering questions and discussing climate science, conservation issues, and solutions with varied guests
• Ability to think on your feet and adapt to new environments and audiences
• Flexible and committed to working as a team player
• Comfortable with and able to be proactive in engaging and inviting guests to join your activities, touch animal ambassadors, and discuss the mission of bay.org

POSITION SPECIFICS:

• This is a part-time, hourly (nonexempt) position – scheduled for 20-29 hours per week
• Work schedule is variable – must be available at least 1 weekend day and able to work periodic early mornings or evenings

If you are interested in this position, please submit cover letter and resume via email at [email protected]. Include your name and “Educator” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

The Bay Ecotarium/Bay.Org is the leading institution of climate change, water conservation and education. Our six institutions, including: Aquarium of the Bay at PIER 39, Sea Lion Center at PIER 39, Eco Center at Heron’s Head Park, The Bay Institute, Bay Academy and The Bay Model. We seek an experienced strategic content and media engagement professional, who is looking for an opportunity to reconceive the climate and conservation-going experience. Be The Movement.

RESPONSIBILITIES:

• Networking with local, regional, state and national media for story pitches and building relationships.
• Fielding media inquiries and making story pitches to the media.
• Creating media releases for all of Bay.Org institutions for events and information.
• Responsible for the content of the quarterly EcoCurrent Newsletter.
• Working with the Director, Strategic Promotions develop an effective advertising campaign with strategic messaging
• Creation of online media content for the social media team, such as online storytelling and institutional messaging.
• With the President & CEO, work to counter negative publicity and handle crisis and emergency communications.
• Set annual performance goals in consultation with the Director, Strategic Promotions and President & CEO with measurable deliverables to be reviewed monthly.
• Work to engage institutional awareness and drive ticket sales and revenue while delivering the Bay Ecotarium/Bay.Org brand promises.
• Leads visitor engagement program focusing on underserved audience groups, including tourists, visitors with varying ability status, and families
• Oversee visit planning tools, working with internal partners to collaboratively address the physical and digital planning needs of visitors during pre-visit, visit, and post visit.
• Represent the Bay Ecotarium/bay.org at appropriate media and consumer related events and functions.
• Work closely with the divisions and departments of the Bay Ecotarium/bay.org to group tourist market segments in effective, innovative and creative media.

Full job description – Strategic Content and Media Engagement Manager, click here.

To apply, submit a cover letter and resume to [email protected], subject: Strategic Content and Media Engagement Manager.

Under the supervision of the Human Resources Manager, the Human Resources Coordinator performs a variety of high-level communication, processing, and technical duties requiring independent judgment and decision-making in support of the Human Resources department and Aquarium of the Bay overall.

Primary Duties and Responsibilities:

• Organize and update company personnel records and documentation
• Manage the logistics of the recruiting process, including job posting, screening applicants, and scheduling interviews, for a variety of experience levels
• Assist HR Manager in development and implementation of personnel policies & procedures
• Perform administrative tasks such as performing background checks, filing paperwork, and completing employee documentation, including paperwork of terminated employees
• Assist employees with basic interpretation of HR policies and procedures
• Coordinate retention activities such as monthly employee recognition, spirit events, and cultural events
• Receive and respond to email and telephone inquiries for a variety of HR processes, and decide appropriate information dissemination or routing
• Process all new hire and onboarding information
• In conjunction with different departments, run new hire orientation and onboard employees
• Oversee all required trainings for staff members
• Stay up to date on laws and ensure Aquarium compliance
• Basic benefits administration
• Other duties as assigned

Required Skills, Education, and Experience:

• Bachelor’s degree or equivalent combination of experience & education
• At least one year of HR-related experience, including clerical support work or recruiting
• Excellent computer skills, particularly Word, Outlook, and Excel
• Experience working for a nonprofit or familiarity with nonprofits essential to be successful in this position
• High-level organizational skills; able to manage databases and recordkeeping
• Excellent interpersonal skills
• Effective oral and written communication skills
• Must be able to maintain a high level of confidentiality
• Problem-solving and analytical skills a plus

How to Apply

Email resume and cover letter as separate PDF or Word attachments to [email protected] with the subject line “Your Name – HR Coordinator”. No phone calls, please.

We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives.

The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.

RESPONSIBILITIES:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Full job description –  HR Services Manager, click here.

To apply, submit a cover letter and resume to [email protected], subject: HR Services Manager.

We are looking for a competent Volunteer Coordinator to recruit and manage volunteers. You will be responsible for allocating responsibilities and retaining the best people.

It takes a competent leader to succeed in this profession. You should know how to distinguish talent and do everything possible to motivate and inspire. You must possess excellent organizational skills and ability to communicate with people from diverse backgrounds and experience.

The goal is to ensure that our organization is always staffed with the best and most reliable individuals, and that they are correctly utilized for the fulfilment of our mission

RESPONSIBILITIES:

• Source and recruit volunteers through various techniques (databases, e-mail, social media etc.)
• Collect information on availabilities and skills
• Arrange for appropriate training when needed
• Produce schedules for everyday activities
• Assign responsibilities to the right people for special events
• Coordinate teams of volunteers for large-scale actions
• Communicate frequently with volunteers to ensure they are satisfied and well-placed
• Disseminate information for upcoming actions and events
• Keep detailed records of volunteers’ information and assignments
• Εnsure the purpose of the organization and its actions is clearly communicated

Full job description – Coordinator of Volunteer Services, click here.

To apply, submit a cover letter and resume to [email protected], subject: Coordinator of Volunteer Services.

The Guest Services Supervisor position is responsible for working alongside the Director of Guest Services, the Guest Services Manager and Assistant Managers to oversee the day-to-day running of all ticketing, retail, and specialty areas. As a Supervisor, you are expected to set the tone and example for the rest of the Guest Services staff; our Supervisors should always be viewed as our best associates! The position will involve working with the Guest Services Manager and Assistant Managers daily to ensure proper and effective staffing for all ticketing areas, overseeing front desk transactions and interactions, managing associate’s daily cash flow, managing and coaching staff for excellence and, most importantly, providing each aquarium guest uncompromised hospitality and quality service.

This position reports to the Guest Services Manager, Guest Services Assistant Managers, and Director of Guest Services.

Direct reports: Guest Services Sales Associates

POSITION SPECIFICS:

• This is a part-time, hourly (non-exempt) position -working a minimum of three days a week.
• Minimum of three days of availability including weekends, Holidays and opening and closing shifts, for a minimum length of eight (8) hours
• During non-seasonal operating hours, Supervisor must be available for shifts scheduled between the hours of 8am and 7pm
• During extended seasonal operating hours, Supervisor must be available for shifts scheduled between the hours of 7am and 9pm
• Other shifts may be scheduled based on the needs of the department
• This position is located at the Aquarium of the Bay on PIER 39 in San Francisco, CA.

Full job description – Guest Services Supervisor, click here.

TO APPLY:
To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position via e-mail to [email protected], subject: Guest Services Supervisor – Part Time.

Reports to: Director, Strategic Promotions

Reporting to and working closely with the Director of Strategic Promotions, this position will develop the strategy and supervise the daily operations of all Promotions and Social Media functions and its associated staff, as well as the Public Relations function. Responsible for imaginatively articulating the mission and values of Bay.Org and its six branches to its various audiences including school groups, tourists, members, patrons, sponsors, supporters, among others.

PRIMARY DUTIES AND RESPONSIBILITIES

Planning and Implementation:

• Lead the development and implementation of both one-year and multi-year strategic, multi-channel, integrated marketing plans that leverage traditional and digital media to favorably position the collections, exhibitions, programs, and research at Bay.Org and to facilitate audience and visitor growth in support of the institutions mission and goals.
• Identify and prioritize new and existing target markets to maximize the deployment of marketing resources.
• Collaborate both inter- and cross-departmentally to develop marketing plans and strategies.
• Effectively and continuously communicate on the status of plan execution.
• Develop and manage the production and distribution of Newsletter, Email Communiques, Website updates, Public Service Announcements etc.
• Support Bay.Org’s efforts to further establish and define institutional identity/brand, by consulting widely across the organization and working closely with colleagues in Design, Exhibits, Education, external consultants and editorial resources to ensure clarity and ongoing reflection of our values and mission.

Analysis:

• Set and monitor marketing campaign effectiveness (especially for online and social media campaigns), producing timely reports, and developing contingency strategies as required.
• Work with the Director of Strategic Promotions, Director of Tourism and Events Sales Services, and Director of Visitor Services on regular and relevant market and audience research, including the monitoring of specific trends and best practices. Recommend and incorporate changes where appropriate to maintain and promote the Aquarium as a destination. Work closely with San Francisco Travel, Pier #39 and other agencies; review visitor demographic and tourism trend reports and recommend reactive and proactive measures.

Project and program management:

Candidates must meet the following basic qualifications to be considered for this position:
Bachelor’s degree and experience in the hospitality industry; Science background preferred.

TO APPLY

To apply, please submit cover letter and resume to: Human Resources at [email protected]. Please put “Strategic Promotions Coordinator” in the subject line.

As a member of the Guest Services team, the primary role of the Guest Services Sales Associate is to be the first point of contact for Aquarium of the Bay. Guest Services Sales Associates will interact with guests and provide exceptional customer service in the areas of ticket sales, promotions, the gift store and operations. Additionally, the Guest Services Sales Associate has a direct impact and responsibility for revenue generation

POSITION SPECIFICS:

• This is a full-time, non-exempt position
• Evening, weekend and holidays are required
• Shifts are scheduled based on operation hours and may change as deemed necessary for business purposes.
• During non-seasonal operating hours, Associate must be available for shifts scheduled between the hours of 8am and 7pm
• During extended seasonal operating hours, Associate must be available for shifts scheduled between the hours of 7am and 9pm
• Other shifts may be scheduled based on the needs of the operations

Full job description – Guest Services Associate, click here.

To apply, submit a cover letter and resume to [email protected], subject: Guest Services Associate.

Reporting to the Director of Development, the Institutional Giving Officer is responsible for raising financial support from institutional funders requiring proposals, both for unrestricted and restricted revenue. The candidate should have a proven track record in producing successful grant proposals, excellent writing and communication skills and the ability to work in an innovative work environment.

PRIMARY DUTIES AND RESPONSIBILITIES

• Identify, cultivate, solicit, and secure funding from a growing portfolio of institutional funders including foundations, state and federal sources, corporations and individual donors.
• Set and achieve specific fundraising goals for all 5 divisions of bay.org including programs of The Bay Institute, the Eco Center, the Sea Lion Center and Aquarium of the Bay.
• Write proposals, reports, letters of inquiry, briefing materials for meetings and site visits, internal memos, and other documents.
• Work with Director to conceptualize, develop, and implement strategies and craft pitches to fit funders’ goals and requirements. Work with colleagues throughout the organization to gather information and data for proposals and reports, and develop content for proposals and program budgets.
• Develop and maintain strong relationships with funders.
• Identify new potential funders including foundations, state and federal sources, corporate and individual funders to grown the institutional giving pipeline.
• Plan and lead funder meetings and special events, engaging other staff and board members as needed.
• Manage and oversee grant revenue status; work closely with the finance team to assure accuracy.
• Work with Development Director to create annual institutional funding plan and set fundraising goals for programs of bay.org
• Support activities that encompass the entire Development team, including event support.
• Other duties as assigned.

QUALIFICATIONS
The successful candidate will have the following minimum qualifications:

• Proven grant writing abilities of $100K or more with 3+ years of experience in positions with progressively increasing responsibility
• Familiarity working with foundations, state and federal funders, as well as corporate and individual donors
• Ability to prioritize and manage multiple time-driven deadlines
• Bachelor’s degree in a relevant field, advanced degree desirable
• Track record of identifying and cultivating institutional funders
• Strong analytical and problem-solving skills, and the ability to communicate technical complexities with clarity and simplicity
• Energetic go-getter who is a quick learner, resourceful, flexible, and can thrive in an innovative, dynamic, nonprofit environment
• Excellent organizational skills and attention to detail
• Specific knowledge of PC-based computers with expertise in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Expertise in donor database management systems a plus
• Willingness and ability to travel, some weekends and evenings required

TO APPLY

To apply, please submit cover letter and resume to: Human Resources Director, Laura Canaya at [email protected]. Please put “Institutional Giving Officer” in the subject line. Please include a writing sample and a portfolio of awarded grants.

We are currently hiring (1) Education Specialist with shifts scheduled either Sunday-Thursday or Tuesday-Saturday. These staff members will focus on supporting the various K-12 and youth programs at Aquarium of the Bay and the Sea Lion Center, as well as supporting the daily operations at both sites. Under the supervision of the Associate Director of Education and Outreach and Education Manager for School, Youth, and Community Programs, the Education Specialists are responsible for ensuring the best possible guest engagement and student/youth experiences. This includes acting as an Interpretive Naturalist and Teacher, as well as providing leadership and support to the Naturalist team during supervisor shifts.

POSITION SPECIFICS:

• This is a full-time, hourly (non-exempt) position – scheduled for 40 hours per week.
• Work schedule is will either be Sunday through Thursday or Tuesday through Saturday. Must also be able to work periodic early mornings and evenings.
• Benefits are included (medical, dental, vision, 401K) after a 90-day introductory period has been completed

Full job description – Education (K-12) Specialist

To be considered for this position, please send a resume, a cover letter, and three references describing your interest and experience related to the position via e-mail to Abby Nickels, Associate Director of Education and Outreach, [email protected]. Position is open until filled.

We are currently hiring 3 full-time staff in the Education department who will focus on provided excellent informal conservation education programming for the Aquarium’s and Sea Lion Center’s thousands of visitors. Available shifts include Sunday-Thursday or Tuesday- Saturday, and some holidays. Reporting to the Associate Director of Education and Conservation, these positions encompass a variety of responsibilities including supporting daily departmental operation, program presentation, program development, and mentoring other Education staff.

POSITION SPECIFICS:

• This is a full-time, 40 hours per week, hourly (non-exempt) position.
• Work schedule is Sunday – Thursday or Tuesday – Saturday. Must also be able to work periodic early mornings and evenings.
• Benefits are included (medical, dental, vision, 403B) after a 90-day introductory period has been completed

Full job description – Interpretive Specialist, click here.

To be considered for this position, please send a resume, a cover letter, and three references describing your interest and experience related to the position via e-mail to Abby Nickels, Associate Director of Education and Outreach: [email protected]. Position open until filled.

Reporting to the President & CEO, the Director, Institutional Advancement will lead and manage and comprehensive institutional advancement program. The Director’s primary goal is to research, identify, solicit and generate funding for bay.org through grants, memberships, sponsorships, donations, planned giving and corporate partnerships for operations, programs, endowed positions and capital works.

POSITION SPECIFICS:

• This is a full-time, exempt position,
• The schedule for this position is Monday- Friday 9:00 AM- 5:00 PM,
• Evening, weekend, holidays and attendance to special events may be required; and
• Statutory benefits included after an introductory period has been completed

Full job description – Institutional Advancement Director, click here.

To be considered for this position,Please send cover letter and resume to [email protected] .

Aquarium of the Bay is looking for a skilled Human Resources Manager to oversee all aspects of human resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services.

PRIMARY RESPONSIBILITIES

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or other issues
• Manage the recruitment and selection process, particularly for director-level and above candidates
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

QUALIFICATIONS & SKILLS REQUIRED

• Proven working experience as HR manager or 3 years of experience in HR with continually escalating responsibilities
• Experience working with nonprofits or knowledge of nonprofits is essential to succeed in this position
• People-oriented and results driven
• Demonstrable experience with human resources metrics
• Knowledge of HR systems and databases (Ultimate Software/UltiPro a plus)
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• BS/MS degree in Human Resources or related field

How to Apply

Email resume and cover letter as separate PDF or Word attachments to [email protected] with the subject line “Your Name – HR Manager”. No phone calls, please.

The Bay Ecotarium/Bay.Org is the leading institution of climate change, water conservation and education. Our six institutions, including: Aquarium of the Bay at PIER 39, Sea Lion Center at PIER 39, Eco Center at Heron’s Head Park, The Bay Institute, Bay Academy and The Bay Model. We are seeking an experienced graphic designer.

Job Role:

The Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, product packaging, exhibitions, digital and physical graphics and more!

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

The goal is to inspire and attract the target audience.

RESPONSIBILITIES:

• Study design briefs, ideas, and determine requirements
• Schedule projects and define budget constraints with required vendors and partners
• Conceptualize and execute visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software and by hand
• Work with copywriters and content directors to produce final design
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

REQUIREMENTS:

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• Motion graphics experience NOT required, but APPRECIATED/ENCOURAGED

To apply, submit a cover letter and resume to [email protected], subject: Graphic Designer Position

Assistant Controller 

The Assistant Controller is a full-time, exempt position with competitive benefits. This position is responsible for supporting the Controller in managing the general accounting and reporting functions, including accounts payable, receivables, fixed assets, payroll and budgeting. 

The position reports to the Controller. 

RESPONSIBILITIES 

• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud. 

• Conduct month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled. 

• Prepare and communicate timely monthly financial statements to all departments. 

• Supervise bank accounts, cash flow analysis and all bank reconciliations. 

• Work closely with Controller and other departments to ensure good accounting practices and procedures are being followed. 

• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions. 

• Review and analyze various insurance policies and payments including deferrals & accruals. 

• Assist with management and supervision of finance team 

• Assist payroll manager with review of biweekly payroll processing and payroll reporting/reconciliations 

• Assist Controller on day to day operations. 

• Manage and track restricted grants and donation financials and spending, and assist with grant proposal budget preparations, as necessary. 

• Assist with preparation of annual budgets, forecasting and variance analysis. 

• Prepare year-end reconciliations and assist with the annual financial audit. 

• Work on special projects and/or ad hoc analysis. 

• Other duties as assigned 

ABOUT YOU 

• • A manager with integrity and an entrepreneurial “can do” attitude 
• • Decisive and resourceful, accountable and responsible to all you work with internally and externally 
• • A macro-thinker with the ability to be detail-oriented 
• • Proactive and confident with fiscal prudence 
• • Calm and constructive day-to-day as well as during crisis and change 
• • Results-driven, reliable, emotionally mature, team player, energetic 

REQUIRED KNOWLEDGE & SKILLS 

• • Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting 
• • Excellent communication, writing, inter-personal, and presentation skills 
• • Strong affinity for conservation and environmental issues 
• • Proven effective and efficient project management skills 

• • Strong analytic and quantitative skills in conjunction with accounting background 

PREFERRED QUALIFICATIONS & EXPERIENCE 

• • Bachelor’s Degree or equivalent experience 
• • 3-5 years of accounting and management experience 
• • Technical skills and experience in financial reporting and consolidation and non-profit accounting 
• • Knowledge of Microsoft Office: Word, Excel, Outlook and more 
• • Knowledge of GAAP — Generally Accepted Accounting Principles 

LANGUAGE SKILLS: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals. 

PHYSICAL DEMANDS & WORK ENVIRONMENT: 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 50 lbs. 

How to Apply

If you are interested in this position, please first visit and thoroughly explore our website: aquariumofthebay.com. Then submit cover letter and resume via email at [email protected]. Include your name and “Assistant Controller” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

Assistant Finance Manager

The Assistant Controller is a full-time, exempt position with competitive benefits. This position is responsible for supporting the Controller in managing the general accounting and reporting functions, including accounts payable, receivables, fixed assets, payroll and budgeting. 

The position reports to the Controller. 

RESPONSIBILITIES 

• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud. 

• Conduct month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled. 

• Prepare and communicate timely monthly financial statements to all departments. 

• Supervise bank accounts, cash flow analysis and all bank reconciliations. 

• Work closely with Controller and other departments to ensure good accounting practices and procedures are being followed. 

• Audit Accounts Receivable, Accounts Payable and Journal Entry transactions. 

• Review and analyze various insurance policies and payments including deferrals & accruals. 

• Assist with management and supervision of finance team 

• Assist payroll manager with review of biweekly payroll processing and payroll reporting/reconciliations 

• Assist Controller on day to day operations. 

• Manage and track restricted grants and donation financials and spending, and assist with grant proposal budget preparations, as necessary. 

• Assist with preparation of annual budgets, forecasting and variance analysis. 

• Prepare year-end reconciliations and assist with the annual financial audit. 

• Work on special projects and/or ad hoc analysis. 

• Other duties as assigned 

ABOUT YOU 

• • A manager with integrity and an entrepreneurial “can do” attitude 
• • Decisive and resourceful, accountable and responsible to all you work with internally and externally 
• • A macro-thinker with the ability to be detail-oriented 
• • Proactive and confident with fiscal prudence 
• • Calm and constructive day-to-day as well as during crisis and change 
• • Results-driven, reliable, emotionally mature, team player, energetic 

REQUIRED KNOWLEDGE & SKILLS 

• • Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting 
• • Excellent communication, writing, inter-personal, and presentation skills 
• • Strong affinity for conservation and environmental issues 
• • Proven effective and efficient project management skills 

• • Strong analytic and quantitative skills in conjunction with accounting background 

PREFERRED QUALIFICATIONS & EXPERIENCE 

• • Bachelor’s Degree or equivalent experience 
• • 3-5 years of accounting and management experience 
• • Technical skills and experience in financial reporting and consolidation and non-profit accounting 
• • Knowledge of Microsoft Office: Word, Excel, Outlook and more 
• • Knowledge of GAAP — Generally Accepted Accounting Principles 

LANGUAGE SKILLS: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals. 

PHYSICAL DEMANDS & WORK ENVIRONMENT: 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 50 lbs. 

How to Apply

If you are interested in this position, please first visit and thoroughly explore our website: aquariumofthebay.com. Then submit cover letter and resume via email at [email protected]. Include your name and “Assistant Controller” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

As a member of the Guest Services team, the primary role of the Guest Services Sales Associate is to be the first point of contact for Aquarium of the Bay. Guest Services Sales Associates will interact with guests and provide exceptional customer service in the areas of ticket sales, promotions, the gift store and operations. Additionally, the Guest Services Sales Associate has a direct impact and responsibility for revenue generation.

Primary Duties, Responsibilities, and Essential Functions:

• Regular, reliable attendance and punctuality are essential functions and are required 100% of the time
• Associates are required to work up to an 8 hour shift during the hours of 8am and 7pm, or 7am and 9pm seasonally (with either an additional thirty-minute or one-hour unpaid lunch mid-shift depending on the shift)
• Part-time associates must be available to work 5 days a week- including weekends and holidays depending on needs of the department.
• Adheres to all organizational policies and procedures including, but not limited to, attendance, uniform, and grooming standards
• Active participation in commission and incentive programs
• Aim to exceed guest expectations in all interactions and transactions, in all areas of responsibility (gift stores, ticket booths, front desk, galleries, and at all other bay.org / Bay Ecotarium premises)
• Proactively engage customers through greetings, question asking and steps out from behind the counter to interact with guests
• Accurately listens to guests to suggest the most appropriate products
• Provide excellent customer service through knowledge of all Aquarium features, products offered, and local attractions, including ticket and upgrade options available to guests
• Drive sales and participate in department sales incentives through up-selling during all scheduled shifts
• Responsible for thorough and accurate cash handling and proficient ticket and merchandise sales transactions
• Strong housekeeping practices to help promote cleanliness for guest and employee safety in all spaces associate is scheduled to work
• Provide event staffing for all Aquarium special events and programs, including some late nights and weekends
• Team player able to perform additional functions as assigned
• Desire to provide a positive and memorable start and end to all guests’ visits; be an exceptional “face” of our organization
• Proactively maintain sales floor in a clean, neat and organized fashion; preform stock duties as needed
• Other responsibilities as assigned

Full job description – Guest Services Sales Associate – Full Time, click here.

To be considered for this position, please send a resume and cover letter describing your interest and experience related to the position to [email protected].

As a member of the Guest Services team, the primary role of the Guest Services Sales Associate is to be the first point of contact for Aquarium of the Bay. Guest Services Sales Associates will interact with guests and provide exceptional customer service in the areas of ticket sales, promotions, the gift store and operations. Additionally, the Guest Services Sales Associate has a direct impact and responsibility for revenue generation.

POSITION SPECIFICS:

• This is a part-time, 3 days a week, non-exempt position
• Evening, weekend and holidays are required
• Shifts are scheduled based on operation hours and may change as deemed necessary for business purposes.
• During non-seasonal operating hours, Associate must be available for shifts scheduled between the hours of 8am and 7pm
• During extended seasonal operating hours, Associate must be available for shifts scheduled between the hours of 7am and 9pm
• Other shifts may be scheduled based on the needs of the operations

Full job description – Guest Services Sales Associate – Part Time, click here.

To apply, submit a cover letter and resume to [email protected], subject: Guest Services Sales Associate – Part Time.

Aquarium of the Bay is currently hiring three (5) full-time Educator/Naturalists – weekends preferred.

At the Aquarium, Educators/Naturalists are expected to engage guests via a variety of methods including formal and informal presentations, casual interactions, animal ambassador encounters, and facilitating education at our Augmented Reality experience. Additionally, educators are expected to use specific communication tools to help increase climate change and environmental literacy and encourage behavioral changes related to those issues. This position reports to the Education Manager of Guest Experience and Public Programs and the Education Manager of School, Youth, & Community Programs.

POSITION SPECIFICS:

• This is a full-time, hourly (non-exempt) position – scheduled for 32-40 hours per week.
• Work schedule is will be curated by our Education Manager-we are currently prioritizing weekend help.
• Benefits are included (medical, dental, vision, 401K) after a 90-day introductory period has been completed.

Full job description – Full Time Educator, click here.

To be considered for this position, please send a resume, a cover letter, and three references
describing your interest and experience related to the position via e-mail to the Education Manager of Public Programs and Guest Experience: [email protected], subject: Full Time Educator. Position open until filled.

Controller
The Controller is a full-time, exempt position with competitive benefits. This position is responsible for all financial and fiscal management aspect of company operations. Provide leadership and coordination of the business planning, accounting, fixed assets, reporting, payroll & benefits, and budgeting functions of the organization.
The position reports to the President & CEO.

RESPONSIBILITIES
• Responsible for all financial reporting and accounting.
• Prepare financial statements and supporting schedules.
• Adhere to policies, procedures and internal control measures to safeguard assets and prevent fraud.
• Oversee month-end closings, balance sheet reconciliation and ensure all accounts are properly reconciled.
• Manage banking and other financial institution relationships.
• Supervise bank accounts, cash flow analysis and all bank reconciliations.
• Review and analyze various insurance policies and payments including deferrals & accruals.
• Review payroll and payroll reports processed through UKG (formerly UltiPro) and by Payroll Manager.
• Prepare annual budgets, periodic forecasting, and budget variance analysis reports.
• Oversee management and tracking of restricted grants and donation financials and spending, and assist with grant proposal budget preparations, as necessary.
• Prepare year-end reconciliations and interface with the auditors during annual financial audit.
• Prepare proformas and other financial reports regarding future investment/revenue opportunities, including international projects/contracts.
• Review leases and other related documents with financial implications.
• Work on special projects and/or ad hoc analysis.
• Other duties as assigned

ABOUT YOU
• A manager with integrity and an entrepreneurial “can do” attitude
• Decisive and resourceful, accountable and responsible to all you work with internally and externally
• A macro-thinker with the ability to be detail-oriented
• Proactive and confident with fiscal prudence
• Calm and constructive day-to-day as well as during crisis and change
• Results-driven, reliable, emotionally mature, team player, energetic

REQUIRED KNOWLEDGE & SKILLS
• Knowledge of all aspects of financial reporting, cash management and supervision of accounting staff
• Ability to interface with management in areas of financial reporting, policies and procedures
• Thorough knowledge of GAAP
• Strong interpersonal skills, an ability to work well with a wide variety of people in a team setting
• Excellent communication, writing, inter-personal, and presentation skills
• Strong affinity for conservation and environmental issues
• Proven effective and efficient project management skills
• Strong analytic and quantitative skills in conjunction with accounting background

PREFERRED QUALIFICATIONS & EXPERIENCE
• Bachelor’s Degree or equivalent experience in accounting
• 10 years of senior accounting and management experience
• CPA preferred
• Technical skills and experience in financial reporting and consolidation and non-profit accounting
• Board reporting skills
• Knowledge of Sage Intacct accounting software and Sage Fixed Assets preferred
• Knowledge of UKG (formerly UltiPro) payroll software preferred
• Knowledge of Microsoft Office: Word, Excel, Outlook and more
• Knowledge of GAAP — Generally Accepted Accounting Principles

Additional comments regarding the nature, scope or purpose of this position:
• Ability to manage ongoing PPP loans, PPP Forgiveness Applications, and SBA EIDL
• Complete ongoing banking transition projects
• Coordination of upcoming audit with audit firm
• Awareness of expenditures in ratio to sales is a key component to assuring a profitable venue
• Establish a strong working relationship with the CEO and other management

If you are interested in this position, please first visit and thoroughly explore our website: aquariumofthebay.com. Then submit cover letter and resume via email at [email protected]. Include your name and “Controller” in the subject line, and submit a cover letter and resume as separate attachments. No phone calls, please.

Full Controller JD

Curator of Education and Outreach Services

POSITION: Curator of Education and Outreach Services
REPORTS TO: President & CEO until Director of Bay Academy joins
STATUS: Full-Time, Exempt

GENNERAL SUMMARY
Aquarium of the Bay, a Smithsonian Affiliate institution, is hiring for a Curator of Education and Outreach Services. This is a leadership position within the organization, managing all Education Department staff and responsible for all Education and Outreach Extension Programs. The position work schedule is Sunday to Thursday.

PRIMARY DUTIES & RESPONSIBILITIES INCLUDE

• Manage a team of part-time and full-time Education Department staff. This includes hiring, training, evaluating, and disciplining staff.
• Lead, support, and build a diverse team of Education Department staff.
• Manage, lead, and support a diverse team of Education Department volunteers and docents.
• Provide leadership for all Education Department programs, including but not limited to: onsite school field trip programs, offsite K-12 programs, Trout in the Classroom sponsorship program, sleepovers, community outreach programs, teacher professional development programs, Sea Lion Center public programs, Aquarium of the Bay daily public programs, special public program events, and Aquarium of the Bay and Sea Lion Center daily Education Department operations.
• Project manage the maintenance and improvement of existing Education Department programs.
• Spearhead the development of new K-12, Youth, Community, and Public Programs.
• Ensure that conservation and sustainability messages are incorporated in Education Department Programs and daily Aquarium of the Bay and Sea Lion Center operations.
• Ensure that accurate science education is incorporated in Education Department programs and daily Aquarium of the Bay and Sea Lion Center operations.
• Implement strategies for programs and guest interactions that support and reach all guests and students regardless of background or ability.
• Oversee the evaluation of Education Department programs and activities conducted by staff to assess their reach and effectiveness.
• Support the Director in long-term and annual planning and budgeting.
• Support fundraising efforts related to Education Department programs and operations, working interdepartmentally to support grant writing, execution, and reporting.
• Represent Education Department programs and Bay Ecotarium in the community, at conferences, and with partner organizations.
• Support cross-division initiatives and partnerships, including developing e-learning modules, particularly with Bay Academy and the Bay Model Alliance.
• Build and support collaborative partnerships with other departments, other divisions, and other organizations.
• Work closely with Education Department staff on scheduling and payroll.
• Support organization-wide initiatives.
• Follow all Bay Ecotarium safety regulations.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• Minimum five years’ experience in the formal and/or informal education field.
• Experience in managing staff and/or volunteers.
• Experience in curriculum and/or program development.
• Experience in program coordination.
• Excellent communication and customer service skills, especially speaking in front of groups
• Basic understanding of biology, ecology, or conservatioN

KNOWLEDGE, SKILLS & ABILITIES

• Excellent leadership skills.
• Vision and enthusiasm for informal science and conservation education.
• Ability to develop, implement, and evaluate informal science and conservation education programs for diverse audiences.
• Ability to effectively partner with a wide range of internal and external stakeholders for STEM and STEAM programs
• Ability to work with staff and volunteers across the institution.
• Ability to develop, organize, and facilitate trainings, generate exhibit experiences and podcasts.
• Outstanding interpersonal, verbal, and written communication skills.
• Ability to understand and interpret scientific information and a commitment to scientific accuracy.
• Ability to collect and analyze data for program evaluation purposes.
• Ability and enthusiasm for making complex scientific and conservation topics accessible for general audiences.
• Ability to travel and work offsite as needed.
• Skills in team-building and leading diverse teams.
• Customer service oriented, with the ability to interact with staff, volunteers, and general public appropriately.
• Ability to work independently and in teams.
• Ability to take initiative and see projects through to completion with minimal supervision.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to write and present engaging science programs. Ability to speak effectively before groups or individuals.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand (for up to 8 hours), sit, walk, and reach with hands and arms, and talk or hear. The position requires frequent visits to the exhibit areas (walking on concrete floors, climbing stairs), extensive time standing, intervals of time outdoors in varying environmental conditions, tolerance of high levels of noise, and extensive public speaking, sometimes in noisy environments. Must be able to lift 25 lbs.

POSITION SPECIFICS

• This is a full-time, exempt position. Work schedule is Sunday through Thursday

 AQUARIUM OF THE BAY – SENIOR MARINE BIOLOGIST

The Senior Marine Biologist plays an integral role in supporting Aquarium of the Bay’s mission of inspiring ocean conservation by helping with the care of our animal collection as well as engaging our visitors.  The Senior Marine Biologist will be part of the team that is responsible for the care of all elements of the mammal programs and working with invertebrates, fishes and other animals in the Aquarium’s collection.

Duties include all aspects of animal husbandry, including holding areas and exhibits, animal moves and transports and collection, diet preparation, medical treatments, record keeping and public presentations, SCUBA diving responsibilities, water quality, jelly culturing, amphibian care, reptile care, small mammal care, and vessel maintenance.

Core Responsibilities

• Responsible for a high level of marine animal care including: diet preparation, feeding, physical restraint, medical procedures, operant conditioning and enrichment of all exhibit animals
• Under the supervision of a licensed veterinarian, administer veterinary care and maintain all associated husbandry and medical record keeping
• Responsible for the maintenance of all exhibit and holding areas
• Interface with Interpretive and Visitor programs staff as well as the public in order to provide an outstanding visitor experience
• Public speaking is required for both larger and smaller audiences
• Work with Facilities for optimal exhibit maintenance
• Responsible for the cleaning and maintenance of exhibits including in-tank siphoning/cleaning using SCUBA or other appropriate modalities

Absolutely Required Skills / Knowledge / Ability / Experience or Education

• Bachelor degree in a Biological Science or Animal Behavior preferred – or equivalent experience
• Minimum one year experience in a public aquarium, zoo, or animal care field
• Knowledge and use of operational conditioning techniques
• Good verbal and written communication skills
• Must possess a valid California Driver’s license and maintain clearance in the DMV Pull Program
• Experience with life support equipment including pumps, filters and oxygen
• A firm understanding of operant conditioning and positive reinforcement training concepts
• Ability to administer medical treatments to mammals, fish and invertebrates
• Familiarity with the basic parameters of water quality and treatment
• Ability to train and assist less experienced staff
• Some knowledge of animal necropsy techniques and tissue sampling
• Exercise discretion and independent judgment while completing all aspects of animal husbandry including equipment care and animal acquisition
• Work without supervision while monitoring animal health, water quality and life support equipment function
• Maintain electronic animal care data, return telephone messages and e-mails in a timely fashion
• SCUBA certification highly desired
• Ability to pass an occupational/scientific dive physical examination (if applicable)
• Previous experience with marine or terrestrial animals in an aquarium or zoological facility
• Familiarity with electronic animal record keeping software systems (i.e. TRACKS, ZIMS, etc.)
• Participate in other aquarium special projects, work groups and committees as required
• Must possess the ability to obtain a valid California driver’s license and maintain clearance in the DMV Pull Program

Salary Range: $65,000 – $80,000 per annum, DOE

 AQUARIUM OF THE BAY – DIRECTOR BLUE ECONOMY

REPORTS TO: President & CEO

bay.org, is an equal opportunity, 501c3 nonprofit employer, with six branches including Aquarium of the Bay, The Bay Institute, Bay Model Alliance, the Bay Academy, Studio Aqua and Eco Expeditions unified under a common mission to protect, restore and inspire conservation of San Francisco Bay and its watershed, from the Sierra to the Sea, the organization is on the cusp of a transformation into a Climate and Ocean Conservation Living Museum.

Your primary duties will focus on generating funds for institutional advancement and identifying donors to transform the existing Aquarium of the Bay facility into the Bay Ecotarium- a climate and ocean conservation living museum.  The advancement campaign for the institution will be pursued through active solicitation of individual and corporate donors, philanthropies, fundraising events, grants, and foundations. Active solicitations will be pursued through grant writing, sponsorships, donations, planned-giving, corporate social responsibility (CSR) and other restricted and unrestricted initiatives. Please note that the organization will take a flexible approach on solicitations. You will also be responsible for managing and growing the Sustainable Seafood Alliance program with restaurants, hotels, institutions, airlines and other potential partners.

This exciting position comes at a time of great growth and expansion for the organization, and the Institutional Advancement and Sustainability Coordinator will need to significantly increase and diversify support from the regional philanthropic community as well as public funding streams to support our goals. This position works closely with the Vice President of Promotions and Guest Experiences, President and CEO, Senior Management team, and consultants.

RESPONSIBILITIES

The organization has both short- and long-term advancement objectives. The institutional targets with sponsorships, restricted and unrestricted grants are in the $1-$3 million range annually, followed by larger objectives for lead donors and targeted sponsors for various naming opportunities for Bay Ecotarium. Whereas the Sustainable Seafood Alliance Collaborative goals are set for 100 partners in the first year of engagement. As a coordinator, you will actively identify resources, research giving patterns in the realm of education, marine biology, climate change, UN SDG, conservation and sustainable environment, among other related disciplines. Grants and collaborative potential must be followed up and cultivated as part of advancement and sustainability strategies. Time management and ability to engage external partners is vital to the success of this challenging and exciting role.

Lead a comprehensive and diversified Institutional Enhancement strategy

1. Develop and manage the annual development budget, complete with measurable goals and timelines
2. Create and implement a robust fundraising strategy to grow bay.org’s annual individual donor, membership, endowment and planned giving support while building long-term institutional advancement goals.
3. Create a donor recognition plan that outlines processes for gift acknowledgment and identifies opportunities to enhance existing donor relationships
4. Develop and execute a comprehensive fundraising plan to grow corporation, foundation, and government support.
5. Identify, cultivate, and enhance funding relationships with foundation and corporate partners
6. Grow the Sustainable Seafood Alliance program across the Bay Area restaurants, hotels, institutions and organizations that have mission aligned priorities and CSR objectives.

1. Oversee annual giving program; evaluate and improve annual fund drive events and activities to meet strategic goals for engagement and donations
2. Develop and implement a planned giving program
3. Update Salsa database and generate thank-you letters to donors, sponsors, and members
4. Build a sustainable major gift-focused fundraising program; identify, cultivate and secure 5 to 7 figure gifts for both programmatic and capital advancement from individuals and corporations with assistance from the President & CEO, advisors
5. Secure sponsorship for and oversee bay.org’s fundraising events including the annual gala
6. Provide clear, timely reporting on progress to the CEO and relevant committees
7. Create and consistently employ effective and agreed analytics and metrics to chart progress towards goals, and adjust plans proactively, as necessary.
8. Work symbiotically with the promotions team to help optimize fundraising opportunities to expand the donor community and improve the visibility of the organization as a visionary and influential leader in the community. Weekend and or after hours work is integral to institutional advancement responsibilities, which may include fundraisers, networking and other opportunities.
9. Other duties as assigned.

QUALIFICATIONS:

• Bachelor’s Degree in a related field
• Excellent Writing and Verbal Presentation Skills
• Ability to research Bay Area philanthropies, corporate donors, actively network and multi-task
• Capacity to generate well written proposals, reports and letters of interest.
• Must be willing to work in a fast paced environment and must be a team-player

HOURS & COMPENSATION

This is a full-time, exempt position. The first 3 months of your employment are considered a probationary period, during which your employment may be terminated at any time, for any reason. There may be night and weekend events that require your attendance.

You will receive an Annual Performance bonus equivalent to 10% on funds raised and received. This excludes grants and conditional pledges and other restricted solicitations. Event related funds will be calculated on net profits. The disbursement will be prorated in sync with quarterly targets achieved and payable quarterly upon successful performance review, in addition to regular payroll.

bay.org has offices located at PIER 39 (in Aquarium of the Bay) in the heart of Fisherman’s Wharf in San Francisco. The Administrative Offices are located at  55 Francisco Avenue, San Francisco. Any remote work request must be pre-approved by your Supervisor.

Salary Range: $75,000 – $95,000 per annum plus annual bonuses/incentives

BENEFITS

1. Health Benefits after initial waiting period (following 60 days of employment): bay.org provides health, dental, vision and Life/Long Term Disability coverage.
2. A 403 (b) Savings Plan is available from date of hire.
3. A company provided cell phone, laptop, iPad
4. $215 per month allowance for transit* or a parking pass for 55 Francisco St. garage – allowances are subject to payroll taxes.

 AQUARIUM OF THE BAY – AQUARIST

The Aquarist plays an integral role in supporting Aquarium of the Bay’s mission of inspiring ocean conservation by helping with the care of our animal collection as well as engaging our visitors.  The Aquarist will be part of the team that is responsible for the care of all elements of the mammal programs and working with invertebrates, fishes and other animals in the Aquarium’s collection.

Core Responsibilities

• Responsible for a high level of marine care including: diet preparation, feeding, physical restraint, medical procedures, operant conditioning and enrichment of all exhibit animals
• Under the supervision of a licensed veterinarian, administer veterinary care and maintain all associated husbandry and medical record keeping
• Responsible for the maintenance of all exhibit and holding areas
• When needed, work with Husbandry aquarists/aviculturists to develop or maintain behavioral conditioning with non-mammal species
• Work with Facilities for optimal exhibit maintenance
• Responsible for the cleaning and maintenance of the sea otter exhibit including in-tank siphoning/cleaning using SCUBA or other appropriate modalities

Absolutely Required Skills / Knowledge / Ability / Experience or Education

• Bachelor degree in a Biological Science or Animal Behavior preferred – or equivalent experience
• Minimum one year experience in a public aquarium, zoo, or animal care field
• Knowledge and use of operant conditioning techniques
• Good verbal and written communication skills
• Must possess a valid California Driver’s license and maintain clearance in the DMV Pull Program
• SCUBA certification highly desired
• Ability to pass an occupational/scientific dive physical examination (if applicable)
• Previous experience with marine or terrestrial animals in an aquarium or zoological facility
• PC experience: MS Word, Excel, Microsoft Outlook, PowerPoint
• Familiarity with electronic animal record keeping software systems (i.e. TRACKS, ZIMS, etc.)
• Participate in other aquarium special projects, work groups and committees as required
• Must possess the ability to obtain a valid California driver’s license and maintain clearance in the DMV Pull Program

Hourly Compensation Range:

$21.00-$24.00 USD per hour. Starting rate will vary based on previous experience and relevant skills/knowledge set.

 AQUARIUM OF THE BAY – BIOLOGIST II 

POSITION SUMMARY 

The Biologist 2 position reports to the Director of Animal Care, Curator, and Assistant Curator of Animal Care. Responsibilities include a wide range of exhibit management and animal husbandry duties. Must have a minimum of one year paid experience working with aquatic animals. Must be able to interact professionally with guests, staff, and aquarium volunteers to maintain a high-quality guest experience. This position reports to the Director of Animal Care, Associate Director of Animal Care. This position supervises: May supervise volunteers. PRIMARY DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS: 

Monitor animal health, water quality, life support equipment function, maintenance, and display aesthetics of animal exhibits.

Manage specific projects that might include water quality, jelly culturing, amphibian care, reptile care, small mammal care, food acquisition and preparation, animal collection, and vessel maintenance projects.

Develop and prepare diets to meet nutritional requirements; administer medical treatments to mammals, fishes and invertebrates.

Collect live animals and maintain animal care and transport equipment.

SCUBA dive in main displays.

Participate in SCUBA dives in open water for collection on a variety of vessels.

Other duties as assigned.

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

KNOWLEDGE, SKILLS and ABILITIES: 

Exercise discretion and independent judgment while completing all aspects of animal husbandry including equipment care and animal acquisition.

Work without supervision while monitoring animal health, water quality and life support equipment function.

Interact with colleagues, volunteers and aquarium guests in a positive and professional manner at all times.

Maintain electronic animal care data, return telephone messages and e-mails in a timely fashion.

Ability to problem-solve independently.

Demonstrated initiative and attention to detail.

Experience with life support equipment including pumps, filters, sterilizers, and oxygen.

Ability to administer medical treatments to mammals, fish and invertebrates.

Familiarity with the basic parameters of water quality and treatment.

Ability to train and assist less experienced staff.

Some knowledge of animal necropsy techniques and tissue sampling.

bay.org | The Embarcadero at Beach Street | San Francisco CA 94133 |bay.org 

Additional requirements for in-house candidates: 

No written warnings for the last year

Complete knowledge of all the Aquarium’s exhibit water systems

Demonstrated familiarity with all institutional protocols

Demonstrated ability to establish and maintain effective, efficient and cooperative relationships with other employees, volunteers and senior administration

Have maintained proper departmental uniform standards

EDUCATION and EXPERIENCE: 

4-year college degree

Minimum of one year paid experience as a Biologist 1

Minimum of 10 open water dives

Ability to write memos and reports, and to present to live audiences

Proven success developing and working on independent projects; ability to work unsupervised

Knowledge of aquatic animal collection techniques

Knowledge of local animal species and local animal habitats

Knowledge of biological and chemical processes of closed system marine aquariums

LANGUAGE SKILLS: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before groups and/or individuals.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds 100 feet. Specific vision abilities required by the job include close vision, distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. The position requires walking on concrete floors and climbing stairs, standing, and intervals of time outdoors in varying environmental conditions. The position requires SCUBA certification and the ability to SCUBA dive in displays and open water for collection. An employee must also have the ability to travel by car, boat and air as needed, physically use SCUBA equipment, conduct field work in the collection and research of animals, and maintain daily contact with a living collection of plants and animals. Must either have or be able to attain a California Driver’s License and be willing to be trained to drive a large vehicle and drive to off-site meetings/special events. DMV clearance required upon hire. 

Position Specifics: 

This is a full-time, non-exempt position

Evening, weekend and holidays may be required

Statutory benefits included after an introductory period has been completed

How to Apply

Email resume and cover letter as separate PDF or Word attachments to [email protected] with the subject line “Your Name – Biologist II”. No phone calls, please.

POSITION: PROGRAM DIRECTOR: The Bay Institute

REPORTS TO: President & CEO, Bay.Org

OFFICE LOCATION: Corporate HQ, 55 Francisco St. #330, San Francisco CA 94133

Founded in 1981, the Bay Institute (TBI) is the policy, research and advocacy arm of Bay.org. TBI’s scientists and policy experts work to protect the San Francisco Bay estuary’s unique fish and wildlife species; restore the habitats and processes that support a healthy ecosystem; promote sustainable water and land management practices; and measure how well the ecosystem – and management efforts to protect it – is doing. To achieve these goals, TBI conducts technical analyses; engages in regulatory, legislative and voluntary decision-making processes; pursues research grants, releases biological opinions, editorials, publications as well as policy white-papers, and educates media, decision-makers and the public on key issues.

RESPONSIBILITIES

• Responsible for implementation of existing TBI programs and developing new grant-funded programs, as needed and seek new collaborative opportunities aimed at restoring wetlands and regional conservation.
• Responsible for cultivating and maintaining working relationships with diverse groups including indigenous communities working to promote protection and restoration of North Bay wetlands.
• Responsible for briefing local, state and federal decision-makers about the urgent need to protect and conserve the fragile ecosystems from Sierra to the Sea.
• Responsible for building broad mission-aligned public support and present well researched analytics on environmental issues impacted by gaps in current environmental policies and implementation gaps.
• Supervise TBI staff and review scientific literature, environmental documents, flow analysis, and other materials as needed to track and apply the best available scientific information towards addressing short and long-term environmental goals.
• Represents TBI in hearings, workshops, conferences and other meetings as appropriate.
• Ability to write and pursue scientific grants with city, county, state, and national agencies including NSF, NOAA, NASA, DOE, NFWF and philanthropic foundation
• Gather data on environmental, agricultural productivity, and natural resource management issues; perform preliminary environmental analysis, research, surveys, investigations, and report-writing.
• Ability to host symposiums, panel discussions and work with advisory committees in propagating TBI Awards

QUALIFICATIONS

• Masters Level or Doctoral studies with minimum 10 years of experience in the fields of conservation, sustainability, energy and or environmental policy sectors.
• Extensive knowledge of environmental issues facing California, including ecology, land /water use designations, local politics and government regulatory regimes.
• Extensive experience working with landowners, other stakeholders and citizens involved in determining future use of natural resources.
• Extensive experience educating legislators about crucial environmental protection issues, especially wetlands. Strong ability to build consensus among individuals and organizations with diverse backgrounds and interests. Strong speaking and presentation skills
• Strong writing skills and a track record of peer-reviewed published work.
• Able to demonstrate and create empathy with staff, board and colleagues.
• Understanding of hydro-geology, geography of California and familiarity with Ai driven new technologies with direct collation to data analytics, satellite mapping, flow analysis, and simulations.

DESIRABLE QUALIFICATIONS

• Experience with CEQA, particularly a leadership role in Environmental Impact Report (EIR) processes.
• Experience with other environmental policy regulations and permitting entities, such as NEPA, Regional Water Quality Control Board (RWQCB), San Francisco Bay Conservation and Development Commission (BCDC), U.S. Army Corps of Engineers (USACE), U.S. Fish & Wildlife Service (FWS) and Cal EPA.

HOURS & COMPENSATION

• Salary: $125,000 per annum plus Benefits per Employee Handbook
• Work Hours: Mon– Fri. 9AM to 5 PM
• Location: 55 Francisco Street, Suite 330, San Francisco, California
• As the Program Director you are required to attend meetings in Sacramento, the San Joaquin Valley and the Bay Area, as needed.
• There may be nights and weekend events that may require your attendance.

BENEFITS

• Health benefits following 60 days of employment. We provide Health, Dental, Vision and Life/Long Term Disability coverage.
• A 403 (b) Savings Plan (employee contributed) is available from first day of employment.
• A company cellphone and laptop will be provided.
• $215 per month allotment for transit or a parking pass is included (allowances are subject to payroll tax).

Bay.Org is an “at-will” employer.

Bay.org, is a 501c3 non-profit environmental conservation organization with multiple branches including the Smithsonian affiliated Aquarium of the Bay, the Bay Model, the Bay Institute, Bay Academy, Eco Expeditions and Studio Aqua are unified under one mission to protect, restore, and inspire conservation of San Francisco Bay and its watershed, from the Sierra to the Sea.

Hydrologist: The Bay Institute

REPORTS TO: Program Director: the Bay Institute

OFFICE LOCATION: Corporate HQ, 55 Francisco St. #330, San Francisco CA 94133

Founded in 1981, the Bay Institute (TBI) is the policy, research and advocacy arm of Bay.org. TBI’s scientists and policy experts work to protect the San Francisco Bay estuary’s unique fish and wildlife species; restore the habitats and processes that support a healthy ecosystem; promote sustainable water and land management practices; and measure how well the ecosystem – and management efforts to protect it – is doing. To achieve these goals, TBI conducts technical analyses; engages in regulatory, legislative and voluntary decision-making processes; and educates media, decision-makers and the public on key issues.

RESPONSIBILITIES

• Responsible for providing hydrological and geomorphologic data for TBI projects
• Assists in developing agency’s water management policies and positions.
• Participates in selected CALFED activities and meetings
• Monitors the operations of SW, CVP and other major water divertors to gauge whether they are operated in an environmentally friendly way.
• Makes specific, periodic reports to TBI staff and Board regarding these monitoring activities
• Under direction of the Program Director, participates in the identification and evaluation of ecosystem restoration opportunities

QUALIFICATIONS, KEY SKILLS / KNOWLEDGE DESIRED

• Education and background in hydrology of California, hydrodynamics of San Francisco Bay-Delta;
• Knowledge of geomorphology
• Understanding of California water and environmental management issues
• Comprehensive experience in research analysis and organizing on environmental issues
• Ability to communicate technical and scientific material to diverse audiences
• Able to present findings and recommendations in a concise and meaningful manner
• Ability to demonstrate and create empathy with staff, board members and colleague

HOURS & COMPENSATION

• Salary: $75,000 per annum plus Benefits per Employee Handbook
• Work Hours: Mon. – Fri. 9AM to 5 PM
• Location: 55 Francisco Street, Suite 330, San Francisco, California
• You may be required to attend meetings in Sacramento, the San Joaquin Valley and the Bay Area, as needed.
• There may be nights and weekend events that may require your attendance.

BENEFITS

• Health benefits following 60 days of employment. We provide Health, Dental, Vision and Life/Long Term Disability coverage.
• A 403 (b) Savings Plan (employee contributed) is available from first day of employment.
• A company cellphone and laptop will be provided.
• $215 per month allotment for transit or a parking pass is included (allowances are subject to payroll tax)

Bay.org, is a 501c3 non-profit environmental conservation organization with multiple branches including the Smithsonian affiliated Aquarium of the Bay, the Bay Model, the Bay Institute, Bay Academy, Eco Expeditions and Studio Aqua are unified under one mission to protect, restore, and inspire conservation of San Francisco Bay and its watershed, from the Sierra to the Sea.